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Mike Walmsley

Recent Posts

Food cost fundamentals

Posted by Mike Walmsley on Jan 9, 2020 1:06:36 PM

Food cost is an essential part of your restaurant's budget. There are several aspects to take into consideration when determining the price of an item on your menu, that's why it's important to calculate your food cost. 

In this blog post, we look at five key components that are crucial when calculating your food cost. 

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Topics: Career tips, Managers, Staff

5 ways to retain and engage your employees

Posted by Mike Walmsley on Dec 20, 2019 3:33:00 PM

Employees are a high value asset. Are you taking care of them with the same attention you give to other assets? For some, employee turnover is a natural part of a business and most industries experience it, to some extent. However, the hospitality industry suffers from the highest employee turn over rates of many other industries combined.

In this blog post, we look at five ways to retain and engage with your employees. 

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Topics: Career tips, Managers, Staff

Company culture: A place where people want to work

Posted by Mike Walmsley on Oct 4, 2019 11:05:00 AM

Hiring staff members is similar to bringing in customers. Customers often ask themselves: “why should I buy from you?” and staff members often ask: “why should I work for you?”.

Fitting into a business as an employee or a new hire is important, let’s look at some concerns to ensure people want to work for you.

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Topics: Career tips, Managers, Staff

What to include in your pre-shift briefings?

Posted by Mike Walmsley on Sep 20, 2019 11:04:05 AM

Having a meeting for the sake of a meeting is a huge waste of time and zaps energy from your staff. That's why creating a pre-shift briefing that helps to set the tone for the shift, gets your employees into the “game”, and encourages them to be focused on the same goals is the best way to get your staff ready for when the guests start arriving. 

But, why are pre-shift meetings important and what can they do for you and your staff? Let's have a look.

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Topics: Career tips, Managers, Staff

TRevPar vs RevPar - What you need to know

Posted by Mike Walmsley on Jul 26, 2019 5:00:00 PM

TRevPar and RevPar - what’s the difference and why is it important? Maximizing revenue, or yield management has become more mainstream in recent years and for good reason. In an industry with so many ratios and comparatives, it pays to have a better understanding of what TRevPar and RevPar mean and how they can help you maximize profit or yield in your hotel.

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Topics: Hotels