In late 2016, Typsy hosted a major live event for hospitality professionals in Sydney. The goal of the evening was simple: motivate and inspire our audience with amazing examples of innovation in the industry. Our line-up of speakers didn’t disappoint, though they engaged with the topic in refreshingly different ways.
Because we want our whole community to benefit from their insights, we will be releasing their talks in full right here on our blog over the coming weeks.
To kick things off, we have a passionate and entertaining talk from Adam Ferrier, who is one of Australia’s best-known consumer psychologists. Adam explores why innovation is crucial for connecting with customers on a psychological level, and his suggestions are not to be missed.