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Doug Radkey

Recent Posts

How to grow your restaurant in the first 12 months and improve ROI

Posted by Doug Radkey on Mar 23, 2018 8:15:00 AM

When you think about it, there really is no one-size-fits all approach to growing a restaurant and improving return on investment; as each concept, service style, and location is slightly different.

However, there are a series of restaurant foundations and ‘go-to’ cost effective strategies that can help pave the path to success for nearly every hospitality business, within its first 12 months.

Let’s have a look at some of the top options on growing your restaurant and improving ROI. 

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Topics: Tips for owners, Hospitality operations

How to choose the right location for your hospitality business

Posted by Doug Radkey on Feb 27, 2018 8:51:00 AM

It’s no secret, the choice of location for a new restaurant or hospitality business is critical to its long-term success.  Every location is unique, every footprint is unique, and every hyper-local area surrounding a location - is you’ve guessed it, unique. This is why it is essential that you’re informed with how your potential choice of location; will affect overall costs, guest impression, and long-term profit.

When choosing your location, it is ideal to follow these required steps, at minimum:

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Topics: Tips for owners, Hospitality operations

7 tips to lower risk before opening your new restaurant

Posted by Doug Radkey on Jan 16, 2018 8:11:00 AM

Early recognition of risk is crucial for the success of any business, and arguably more so for restaurants. To ensure proper positioning and ongoing success, it’s vital for a restaurateur to understand the variety of operational, financial, legal, systematic, and people-related risks to not only opening a restaurant, but operating one too.

Identifying risks from the very early stages will position a restaurant  to be disciplined and prepared for when things may ‘go wrong’ down the road. Identifying risks will also help streamline a restaurants’ processes while improving communication and implementing a variety of systematic control methods, something every restaurant needs for long-term success.

The opposite of risk, is opportunity, and that’s why  focusing on with these seven tips will help you avoid pitfalls before opening your restaurant.

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Topics: Tips for owners, Hospitality operations

How to conduct staff performance reviews

Posted by Doug Radkey on Dec 6, 2017 8:41:00 AM

It takes happy, engaged employees to create memorable guest experiences. To do this requires leadership, culture, and accountability. This in turn will develop a cycle of improved revenue, loyal customers, and a decrease in employee turnover.

One of the many methods used to create culture and accountability, is that of performance evaluations. This type of evaluation is extremely helpful to track an employee’s step-by-step development and is highly beneficial; for the employee,  restaurant owner, operator, or manager.

Staff evaluations highlight areas the employee may be excelling at and areas that are in need of improvement. It also provides an opportunity to develop performance based rewards, which is an excellent way to reduce employee turnover costs and keep employees engaged in their day-to-day tasks.

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Topics: HR for hospitality venues, Tips for hospitality managers

What to look for in a restaurant business partner

Posted by Doug Radkey on Nov 1, 2017 8:30:00 AM

If you’ve worked as a leader in the restaurant industry, then you know what it’s like. You know that leaders have to be willing to make sacrifices and acquire the systemized thinking, social skills, creativity, stress management, and passion that it takes to be successful.

Becoming a restaurateur combines an enormous amount of passion and vision. You have to create food, drink, and overall experiences with a drive that is undeterred by the high number of unprecedented risks. You must be determined, positive, confident, adaptable, and crave learning experiences.

And even if you do have all of those qualities, it can often be too much for one person to endure. This is when considering a partnership might be ideal for some.

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Topics: Tips for owners, Hospitality operations

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