I'm a massive Twitter fan. It's not everyone's favorite social media network, but I love it because you can curate lists around topics you really care about. Then you just have to glance at your feed once or twice a day and you can quickly grasp what’s happening in an industry.
In the hospitality world, where everything moves at a manic pace, it's an incredibly convenient tool. But there are thousands of hospitality tweeters out there. Who are the best people to follow for amazing content?
We’ve put together a list featuring just some of our favorite Twitter accounts. Peruse to the category of your choice, and find our top suggestions.
Perfect For: Back of House
Tasting Table – @TastingTable
While Tasting Table’s recipes and news updates speak directly to the home cook, they also share cooking insights from famous chefs. If you work in the kitchen, these tips will definitely inspire you.
Food Fanatics – @FoodFanatics
As the name suggests, this Twitter account is all about an obsession with food. But it’s targeted specifically at people in the restaurant business, so there are plenty of tips for dealing with customers and creating popular menus.
Grub Street – @grubstreet
This is where New York Magazine tweets daily food news. Though a lot of these updates are about the best bars/hidden restaurants/bakeries in New York, it's a really great place to go if you want to see innovative new food ideas. There are also plenty of posts about weird food-related incidents in the news, which will make you laugh if nothing else.
Perfect For: Front of House
Server_Life – @TipOrGoHome
Need to commiserate with some fellow servers after a long shift? Not only is @TipOrGoHome hilarious, it’s hilariously true.
Coworker: Are you going out?— Server_Life (@TipOrGoHome) April 30, 2016
Me: I'm tired, worked a double today
Coworker: First round of shots on me
The Bitchy Waiter – @bitchywaiter
Another funny tweeter who has written a book about the trials and tribulations of being a waiter. Odds are you'll relate to a lot of this.
Customer: Can I get a cappuccino?— The Bitchy Waiter ® (@bitchywaiter) April 3, 2016
Me: We don't have a cappuccino machine.
Customer: So I can't have one?
Server Thoughts – @waitresslife
Let’s be honest, we could write a whole separate list on funny server accounts worth following, but they really are great.
I can't be the only one that finds rolling silver to be therapeutic— server thoughts (@waitresslife) February 3, 2016
Perfect For: Marketers
Donald Burns – @donaldburns
Restaurant consultant Donald Burns has a very active Twitter feed. He shares articles that he has contributed to Foodable and Toast, and retweets useful marketing articles from across the industry.
3 Ways to Change Company Culture in Your Restaurant https://t.co/ypD8wfslAa— Donald Burns (@donaldburns) May 10, 2016
Ken Burgin – @KenBurgin
Ken Burgin of Profitable Hospitality shares advice related to marketing, management and staff training. His feed offers an excellent snapshot of the Australian hospitality industry as a whole.
Why businesses should encourage staff to become friends. Makes sense, so why do most leave it to chance? https://t.co/1kGSeNeCiO— Ken Burgin (@KenBurgin) April 28, 2016
Barbara Castiglia – @bcastiglia44
Barbara is the Content Director for Modern Restaurant Management, an up and coming hospitality blog. She tweets incredibly useful articles about marketing and operating a restaurant.
Tim Hilton – @hiltonandco
This web strategist and consultant retweets useful content for restaurateurs about managing your customers, building a better culture and getting your marketing in order.
Perfect For: Owners and Managers
Foodable – @Foodable
Foodable cover so many different aspects of the restaurant industry it would be foolish not to follow them. They share links to the many articles contributed to their website every day.
Rock My Restaurant – @RockMyRestoTV
Rock My Restaurant is a web TV show available through Foodable. Like its parent, it’s full of tips to help restaurant operators and chefs build their restaurants from the ground up.
National Restaurant Association – @WeRRestaurants
Though the National Restaurant Association is an American organization, the advice it shares is amazing and can definitely be applied to restaurants located anywhere in the world.
Experiment with new ideas, conduct tastings, and have fun with the process: Tips for finding signature drink success https://t.co/zeOd67S3Wq— Natl Restaurant Assn (@WeRRestaurants) May 10, 2016
Eric Cacciatore – @EricCacciatore
Eric Cacciatore is the host of the Restaurant Unstoppable Podcast, where successful hospitality professionals share their stories. This is the best place to learn about new episodes.
Allie Tetreault – @aktetreault
Toast's content marketing specialist shares useful articles about restaurant marketing from her company, but also fascinating hospitality articles she finds around the web.
Perfect For: Sommeliers
Vine Pair – @VinePair
Love wine? Want to learn everything you can about it? This one’s for you. Vine Pair dives deep into wine, busting myths and sharing innovations. It’s also just really funny.
Madeline Puckette – @WineFolly
We’ve shared our Wine Folly appreciation here before, but it bears repeating. Madeline is absolutely obsessed with wine and she shares useful infographics, guides and illustrations that teach you everything there is to know about choosing wine, tasting wine and pairing wine.
Eric Asimov – @EricAsimov
If you're looking for wine tips, you might as well get them straight from the New York Times resident wine critic. Eric Asimov tweets about obscure wine labels from around the world.
Jancis Robinson – @JancisRobinson
This London wine critic writes a weekly wine column for the Financial Times. She will point you to fascinating wine stories that you probably wouldn't search for yourself.
A wine drinker's guide to tea https://t.co/uBLwPOuzNI— Jancis Robinson (@JancisRobinson) May 11, 2016
Perfect For: Bartenders
Imbibe Magazine – @imbibe
Keep up-to-date with cocktail trends and learn what the best mixologists are creating. This is definitely where you should go if you need some fresh ideas for your drinks menu.
Derrick Schommer – @everydaydrinker
Derrick Schommer is the host of a YouTube channel called Common Man Cocktails, where he makes creative how-to videos five days a week. He cross-posts all of his videos onto Twitter, so follow for regular updates.
The "7" Cocktail, Remembering Prince https://t.co/d7DxMCL2Wo— Derrick Schommer (@everydaydrinker) May 10, 2016
TalesoftheCocktail – @totc
Tales of the Cocktail is one of the world's most well-known cocktail festivals based in New Orleans. The team use Twitter to share interviews with famous bartenders, advanced bartending tips and cool new drink trends.
Cocktail Enthusiast – @CocktailEnthus
Follow these guys for cocktail recipes, reviews and drinking news. Like TotC they also regularly catch up with world-class bartenders to get their views on the industry.
Perfect For: Baristas
Fresh Cup Magazine – @FreshCupMag
This Portland-based magazine is a go-to guide for coffee and tea news. Follow this one for interesting updates about what other cafes, baristas and roasters are up to.
Yesterday we revisited refractometers. So, today we ask: What tools are essential for your coffee tool belt? pic.twitter.com/zJWO9kIZg7— Fresh Cup Magazine (@FreshCupMag) April 27, 2016
Daily Coffee News – @DailyCoffeeNews
Daily Coffee News is fantastic for news about what's happening in the coffee industry. It's powered by Roast Magazine (@RoastMagazine), which is dedicated to the technical side of coffee, and also well worth following.
Coffee Lovers – @coffeeloversmag
This digital magazine is a celebration of the craft behind coffee making. Learn about trends, brew methods, and other interesting and unusual facts about coffee.
James Hoffman – @jimseven
James Hoffman is a World Barista Champion, a coffee author, and the CEO of Square Mile Coffee Roasters. He shares his own (and others’) thoughtful articles about issues that concern coffee professionals, from the newsworthiness of latte art to the lack of diversity in the industry.
First time in a long time I’ve seen latte art be newsworthy inside or outside of the coffee industry: https://t.co/SZt39ltb54— James Hoffmann (@jimseven) April 22, 2016
Who are your favorite hospitality tweeps?