--- title: Effective communication with staff description: Watch this online hospitality management course with restaurant consultant Mike Ganino on how to improve communication with staff and build a stronger team. image: https://blog.typsy.com/hubfs/Mike%20Ganino%20Effective%20communication%20with%20staff%20CTA.jpg --- [Turn guest feedback into action with ReviewLearn ![](https://orchardcore.typsy.com/media/svg-icons-2026/arrow-right.svg)](https://www.typsy.com/platform/features/reviewlearn) ![](https://orchardcore.typsy.com/media/svg-icons-2026/user-profile-circle.svg) LOGIN [Member](https://member.typsy.com/) [Manager](https://manager.typsy.com/) | [![](https://orchardcore.typsy.com/media/svg-icons-2026/headphones-white.svg) CONTACT US](https://www.typsy.com/contact) [![Typsy Brand](https://orchardcore.typsy.com/media/typsy-public-website/New_Typsy_Logo_Red_PMS.svg)](https://www.typsy.com/) [BOOK A DEMO](https://www.typsy.com/contact/demo) [![Typsy](https://orchardcore.typsy.com/media/typsy-public-website/New_Typsy_Logo_Red_PMS.svg)](https://www.typsy.com/) [Search courses](https://www.typsy.com/discover/courses) - Platform Platform [![](https://orchardcore.typsy.com/media/svg-icons-2026/trusted-content-at-scale.svg) Trusted content at scale The world's largest and fastest-growing hospitality library.](https://www.typsy.com/platform/hospitality-training-library) [![](https://orchardcore.typsy.com/media/svg-icons-2026/global-hospitalility-credentials.svg) Global hospitality credentials Industry-recognized Typsy credentials validating real-world hospitality capability.](https://www.typsy.com/platform/hospitality-certifications) [![](https://orchardcore.typsy.com/media/svg-icons-2026/performance-intellgience.svg) Performance intelligence AI-powered intelligence that connects learning to measurable operational performance.](https://www.typsy.com/platform/performance-intelligence) [![](https://orchardcore.typsy.com/media/svg-icons-2026/hospitality-learning-operations.svg) Hospitality learning operations Infrastructure that embeds workforce capability into daily hospitality operations at scale.](https://www.typsy.com/platform/learning-operations) Innovation & Tools [![](https://orchardcore.typsy.com/media/svg-icons-2026/reviewlearn.svg) ReviewLearn](https://www.typsy.com/platform/features/reviewlearn) [![](https://orchardcore.typsy.com/media/svg-icons-2026/smartcards.svg) SmartCards](https://www.typsy.com/platform/features/smartcards) [![](https://orchardcore.typsy.com/media/svg-icons-2026/custom-content.svg) Custom content](https://www.typsy.com/platform/features/custom-content) [![](https://orchardcore.typsy.com/media/svg-icons-2026/language-translations.svg) Language translations](https://www.typsy.com/platform/features/language-translations) [![](https://orchardcore.typsy.com/media/svg-icons-2026/reporting.svg) Reporting](https://www.typsy.com/platform/features/reporting) [![](https://orchardcore.typsy.com/media/svg-icons-2026/activities.svg) Activities](https://www.typsy.com/platform/features/activities) [![](https://orchardcore.typsy.com/media/svg-icons-2026/assign-training.svg) Assign training](https://www.typsy.com/platform/features/assign-training) [![](https://orchardcore.typsy.com/media/nav_bar_svg_310x200/reviewlearn-pink.svg) ReviewLearn Turn guest reviews into targeted training automatically. 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TRY THE CALCULATOR](https://www.typsy.com/roi-calculator) - [Pricing](https://www.typsy.com/pricing) [SIGN UP](https://www.typsy.com/pricing) [BOOK A DEMO](https://www.typsy.com/contact/demo) [Help Center](https://intercom.help/typsy/en/)[Contact Us](https://www.typsy.com/contact) Hotels # Effective communication with staff [Ivana Rnjak](https://blog.typsy.com/author/ivana-rnjak) Jan 9, 2018 --- Hospitality managers are leaders, responsible for keeping track of the day-to-day performance of staff while guiding workplace culture to ensure the team works well together. Communication is the key to achieving this! In our course [Effective communication with staff](https://www.typsy.com/discover/courses/effective-communication-with-staff%20/), restaurant consultant **Mike Ganino** shares his expert tips for sharpening managerial skills to create a positive and productive work environment. Mike works with businesses to build strong brands and motivate staff to provide consistently great service. [![Typsy online hospitality training and learning platform at typsy.com](https://blog.typsy.com/hs-fs/hubfs/Typsy%20online%20hospitality%20training%20and%20learning%20platform%20at%20typsy.com.png?width=600&name=Typsy%20online%20hospitality%20training%20and%20learning%20platform%20at%20typsy.com.png)](https://www.typsy.com/courses/job-finding-skills-for-hospitality?utm_source=Blog&utm_medium=Social+media&utm_campaign=Blog+banner&utm_id=Blog) In this course he explains how to build rapport with new staff, run effective team meetings and performance reviews, manage conflict between staff and tackle difficult conversations with team members, keep staff accountable, and build a harassment-free workplace.     If you’re a hospitality manager looking to skill up, this is the course for you. Sharpen up your communication skills and build a stronger team for your venue, with pointers from a leadership expert!   **You might also like** | [![How To Hire and Keep Quality Restaurant Staff-3.png](https://blog.typsy.com/hs-fs/hubfs/How%20To%20Hire%20and%20Keep%20Quality%20Restaurant%20Staff-3.png?width=202&height=115&name=How%20To%20Hire%20and%20Keep%20Quality%20Restaurant%20Staff-3.png)](https://blog.typsy.com/how-to-hire-and-keep-quality-restaurant-staff) **[How to hire and keep quality restaurant staff](https://blog.typsy.com/how-to-hire-and-keep-quality-restaurant-staff)** | [![5 Tips to Help You Build Your Confidence as a Leader-5.png](https://blog.typsy.com/hs-fs/hubfs/5%20Tips%20to%20Help%20You%20Build%20Your%20Confidence%20as%20a%20Leader-5.png?width=202&height=115&name=5%20Tips%20to%20Help%20You%20Build%20Your%20Confidence%20as%20a%20Leader-5.png)](https://blog.typsy.com/tips-to-become-a-more-confident-leader) **[5 tips to help you build your confidence as a leader](https://blog.typsy.com/tips-to-become-a-more-confident-leader)** | [![How to become a restaurant manager your team will love-2.png](https://blog.typsy.com/hs-fs/hubfs/How%20to%20become%20a%20restaurant%20manager%20your%20team%20will%20love-2.png?width=200&height=113&name=How%20to%20become%20a%20restaurant%20manager%20your%20team%20will%20love-2.png)](https://blog.typsy.com/5-steps-to-be-the-manager-your-team-wants-to-work-with) **[How to become a restaurant manager your team will love](https://blog.typsy.com/5-steps-to-be-the-manager-your-team-wants-to-work-with)** | | --- | --- | --- |   [Hotels](https://blog.typsy.com/topic/hotels) [Typsy news](https://blog.typsy.com/topic/typsy-news) [Restaurants & Bars](https://blog.typsy.com/topic/restaurants-bars) ## Similar posts Team performance ### [How to be a Hospitality Training Manager](https://blog.typsy.com/how-to-be-a-hospitality-training-manager) Are you considering a career as a hospitality training manager? Before you take it on, we have some tips and advice from restaurant expert, Andrew... Andrew Carlson May 1, 2018 Team performance ### [How to climb the hospitality ladder](https://blog.typsy.com/how-to-climb-the-hospitality-ladder) When it comes to progressing within your hospitality career, knowing where to start is important. In this blog post, guest blogger Andrea Aguilar,... Andrea Aguilar Feb 21, 2019 Hotels ### [How to write a hospitality cover letter](https://blog.typsy.com/how-to-write-a-hospitality-cover-letter) Providing a cover letter as well as your resume is often required when applying for jobs in hospitality. In this blog post, we look at three tips... Conrad Benz Nov 8, 2019 ### Get notified on new marketing insights Be the first to know about new B2B SaaS Marketing insights to build or refine your marketing function with the tools and knowledge of today’s industry. 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