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New course: Hosting with Kate Edwards

Posted by Emily Marr on Jul 3, 2018 10:52:51 AM

Remember the last time you ate dinner at a sit-down restaurant? Think about the person who greeted you at the door, chatted with you, took you to your table and made you eager for your meal. That person was the host

It may have looked like an easy task, but to be a successful host you need to know how to communicate with guests effectively and politely all while ensuring they have a good time. It's about making positive lasting impressions that will have customers coming back time and again.

Preview Kate Edwards' Hosting course now: 

 


Hosting is a big job and it comes with a lot of responsibility. To be a great host, you need to understand how to communicate with guests and staff effectively, organize the venue seating setup, and handle seating requests. It sounds like a lot, but consulting expert Kate Edwards has broken it down so you can become a pro in no time.

Kate Edwards has been working in hospitality for more than 30 years. She runs the consulting firm Kate Edwards & Company and is an educator at the Institute for Culinary Education in New York. She is also a contributing writer for The Huffington Post and is the author of Hello! And Every Little Thing That Matters.

In this course she will examine what it means to be a host and will highlight everyday aspects of the role so your customers will always leave your venue with a grin. If you’re looking at becoming a host or progressing within your venue, Kate’s
expert tips will help you learn how to communicate effectively and confidently. 

 

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 Watch the course:
 Hosting with Kate Edwards 

Course time - Hosting 

 

 

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Topics: Tips for front of house, Customer service, Tips for owners, Typsy news

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