Hosting is a big job and it comes with a lot of responsibility. To be a great host, you need to understand how to communicate with guests and staff effectively, organize the venue seating setup, and handle seating requests. It sounds like a lot, but consulting expert Kate Edwards has broken it down so you can become a pro in no time.
Kate Edwards has been working in hospitality for more than 30 years. She runs the consulting firm Kate Edwards & Company and is an educator at the Institute for Culinary Education in New York. She is also a contributing writer for The Huffington Post and is the author of Hello! And Every Little Thing That Matters.
In this course she will examine what it means to be a host and will highlight everyday aspects of the role so your customers will always leave your venue with a grin. If you’re looking at becoming a host or progressing within your venue, Kate’s
expert tips will help you learn how to communicate effectively and confidently.
Watch the course:
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