Hospitality managers are leaders, responsible for keeping track of the day-to-day performance of staff while guiding workplace culture to ensure the team works well together. Communication is the key to achieving this!
In our course Effective communication with staff, restaurant consultant Mike Ganino shares his expert tips for sharpening managerial skills to create a positive and productive work environment.
Mike works with businesses to build strong brands and motivate staff to provide consistently great service.
In this course he explains how to build rapport with new staff, run effective team meetings and performance reviews, manage conflict between staff and tackle difficult conversations with team members, keep staff accountable, and build a harassment-free workplace.
If you’re a hospitality manager looking to skill up, this is the course for you. Sharpen up your communication skills and build a stronger team for your venue, with pointers from a leadership expert!
Watch the course
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