--- title: Why you should use online videos to train your hospitality staff description: Training your hospitality staff through online videos has many benefits. It can help save time, money and ensures staff are trained consistently. Find out why else you should consider online training for your staff. image: https://blog.typsy.com/hubfs/Why%20you%20should%20use%20online%20videos%20to%20train%20your%20hospitality%20staff_650%20x%20350.png --- [Turn guest feedback into action with ReviewLearn ![](https://orchardcore.typsy.com/media/svg-icons-2026/arrow-right.svg)](https://www.typsy.com/platform/features/reviewlearn) ![](https://orchardcore.typsy.com/media/svg-icons-2026/user-profile-circle.svg) LOGIN [Member](https://member.typsy.com/) [Manager](https://manager.typsy.com/) | [![](https://orchardcore.typsy.com/media/svg-icons-2026/headphones-white.svg) CONTACT US](https://www.typsy.com/contact) [![Typsy Brand](https://orchardcore.typsy.com/media/typsy-public-website/New_Typsy_Logo_Red_PMS.svg)](https://www.typsy.com/) [BOOK A DEMO](https://www.typsy.com/contact/demo) [![Typsy](https://orchardcore.typsy.com/media/typsy-public-website/New_Typsy_Logo_Red_PMS.svg)](https://www.typsy.com/) [Search courses](https://www.typsy.com/discover/courses) - Platform Platform [![](https://orchardcore.typsy.com/media/svg-icons-2026/trusted-content-at-scale.svg) Trusted content at scale The world's largest and fastest-growing hospitality library.](https://www.typsy.com/platform/hospitality-training-library) [![](https://orchardcore.typsy.com/media/svg-icons-2026/global-hospitalility-credentials.svg) Global hospitality credentials Industry-recognized Typsy credentials validating real-world hospitality capability.](https://www.typsy.com/platform/hospitality-certifications) [![](https://orchardcore.typsy.com/media/svg-icons-2026/performance-intellgience.svg) Performance intelligence AI-powered intelligence that connects learning to measurable operational performance.](https://www.typsy.com/platform/performance-intelligence) [![](https://orchardcore.typsy.com/media/svg-icons-2026/hospitality-learning-operations.svg) Hospitality learning operations Infrastructure that embeds workforce capability into daily hospitality operations at scale.](https://www.typsy.com/platform/learning-operations) Innovation & Tools [![](https://orchardcore.typsy.com/media/svg-icons-2026/reviewlearn.svg) ReviewLearn](https://www.typsy.com/platform/features/reviewlearn) [![](https://orchardcore.typsy.com/media/svg-icons-2026/smartcards.svg) SmartCards](https://www.typsy.com/platform/features/smartcards) [![](https://orchardcore.typsy.com/media/svg-icons-2026/custom-content.svg) Custom content](https://www.typsy.com/platform/features/custom-content) [![](https://orchardcore.typsy.com/media/svg-icons-2026/language-translations.svg) Language translations](https://www.typsy.com/platform/features/language-translations) [![](https://orchardcore.typsy.com/media/svg-icons-2026/reporting.svg) Reporting](https://www.typsy.com/platform/features/reporting) [![](https://orchardcore.typsy.com/media/svg-icons-2026/activities.svg) Activities](https://www.typsy.com/platform/features/activities) [![](https://orchardcore.typsy.com/media/svg-icons-2026/assign-training.svg) Assign training](https://www.typsy.com/platform/features/assign-training) [![](https://orchardcore.typsy.com/media/nav_bar_svg_310x200/reviewlearn-pink.svg) ReviewLearn Turn guest reviews into targeted training automatically. TRY REVIEWLEARN](https://www.typsy.com/platform/features/reviewlearn) - Solutions By role [Owners](https://www.typsy.com/solutions/roles/hospitality-owners) [CEO](https://www.typsy.com/solutions/roles/ceo) [CFO](https://www.typsy.com/solutions/roles/cfo) [Hotel GMs & property leaders](https://www.typsy.com/solutions/roles/hotel-general-managers) [Group operations](https://www.typsy.com/solutions/roles/operations-leaders) [HR & talent](https://www.typsy.com/solutions/roles/hr-talent) [Learning & development](https://www.typsy.com/solutions/roles/learning-development) [Guest experience & quality assurance](https://www.typsy.com/solutions/roles/guest-experience-leaders) By business challenge [Accelerate onboarding](https://www.typsy.com/solutions/challenges/employee-onboarding) [Workforce engagement & retention](https://www.typsy.com/solutions/challenges/staff-engagement-retention) [Leadership development](https://www.typsy.com/solutions/challenges/leadership-development) [Compliance & risk management](https://www.typsy.com/solutions/challenges/compliance-training) [Brand consistency](https://www.typsy.com/solutions/challenges/brand-consistency) [Service quality & guest satisfaction](https://www.typsy.com/solutions/challenges/guest-experience) By organization type [Hotels, resorts & accommodation](https://www.typsy.com/solutions/industries/hotels-resorts) [Restaurant & F&B groups](https://www.typsy.com/solutions/industries/restaurants-food-service) [Hospitality operators](https://www.typsy.com/solutions/industries/hospitality-operators) [Hospitality education & training](https://www.typsy.com/solutions/industries/hospitality-schools) [![](https://orchardcore.typsy.com/media/nav_bar_image_458x444/manager-on-mobile.png) Cut onboarding time in half See how leading hospitality brands get their teams floor-ready faster. EXPLORE ONBOARDING](https://www.typsy.com/solutions/challenges/employee-onboarding) - Resources Customer success [Customer stories](https://www.typsy.com/customer-stories) [ROI calculator](https://www.typsy.com/roi-calculator) Company & expertise [About us](https://www.typsy.com/about) [Partner ecosystem](https://www.typsy.com/partners) [Industry awards](https://www.typsy.com/awards) [Blog](https://www.typsy.com/learn/blog) Platform & trust [Security & Compliance](https://www.typsy.com/platform/security-compliance) [Global scalability](https://www.typsy.com/platform/global-scalability) [Implementation & Support](https://www.typsy.com/platform/implementation-support) [![](https://orchardcore.typsy.com/media/nav_bar_svg_310x200/roi-calc.svg) Calculate Your ROI Discover exactly how much your business can save by reducing turnover and streamlining team training. TRY THE CALCULATOR](https://www.typsy.com/roi-calculator) - [Pricing](https://www.typsy.com/pricing) [SIGN UP](https://www.typsy.com/pricing) [BOOK A DEMO](https://www.typsy.com/contact/demo) [Help Center](https://intercom.help/typsy/en/)[Contact Us](https://www.typsy.com/contact) Team performance # Why you should use online videos to train your hospitality staff [Chloe Papas](https://blog.typsy.com/author/chloe-papas) Jul 10, 2018 --- More and more hospitality companies and managers are turning to online video platforms to train incoming employees or upskill existing staff members. There are many different reasons for the switch from face-to-face training to online, including ease of use and accessibility for all staff members, as well as cost and the incredible rise of video as the world’s favorite medium. Video can also provide a layered and more rich experience for employees, who will appreciate individual self-paced learning. Want to know more about the benefits of training your hospitality staff using video? Take a look.    ## **![Why you should use online videos to train your hospitality staff\_650 x 350](https://blog.typsy.com/hs-fs/hubfs/Why%20you%20should%20use%20online%20videos%20to%20train%20your%20hospitality%20staff_650%20x%20350.png?width=650&name=Why%20you%20should%20use%20online%20videos%20to%20train%20your%20hospitality%20staff_650%20x%20350.png) Online videos are a money-saver** Training staff can be an expensive activity. Conducting training face-to-face often means investing in a trainer or utilizing existing management staff who may be pulled away from their regular roles and need to be replaced for the day or week. Other costs of in-house training may include a venue if you are training multiple staff, catering, travel costs, and most of all - time. Online video training platforms like [Typsy](http://typsy.com) are an incredibly economical option, saving you and your company a significant outlay on in-house training. You also know exactly what you are getting - and what your staff are getting - before they begin their training. --- ## **All eyes are on video** Most, if not all, of your employees will already be used to consuming information through video. The stats show that [in 2019, people spent an average of 84 minutes per day watching videos online](https://www.veedyou.com/video-marketing-statistics/); whether it’s Netflix, YouTube, videos on social media, or even using Skype - your staff already use video in their daily lives. Videos are the most accessible online platform because they encompass visual, audio and often written cues in the form of subtitles, and can be used to engage any age group or group of learners. Your incoming employees will be grateful for the easy access and lack of pressure that goes hand in hand with video training. [![Typsy online hospitality training and learning platform at typsy.com](https://blog.typsy.com/hs-fs/hubfs/Typsy%20online%20hospitality%20training%20and%20learning%20platform%20at%20typsy.com.png?width=600&name=Typsy%20online%20hospitality%20training%20and%20learning%20platform%20at%20typsy.com.png)](https://www.typsy.com/?utm_source=Blog&utm_medium=Social+media&utm_campaign=Blog+banner&utm_id=Blog) --- ## **All learning types are accounted for** For many people, traditional training methods simply do not work. Whether it’s going through long induction checklists, manuals, or taking notes while someone else speaks, the way that individuals learn is rapidly changing with the rise of different technologies. Young people in particular - whom are often the key employed demographic of the hospitality industry - are more likely to learn visually. Studies have found that around [65% of people](https://www.shiftelearning.com/blog/bid/350326/studies-confirm-the-power-of-visuals-in-elearning) learn best using visual cues. Learning using videos encompasses almost all learning styles; you can see and hear the trainer, take notes at your own pace, take the course again or focus on certain parts, and do it all from the comfort of your own home. --- ## **It's much more efficient** When it comes to the [hiring process](https://blog.typsy.com/how-to-hire-and-keep-quality-restaurant-staff), all managers and owners have one thing in common: they want the process to run smoothly and happen as efficiently as possible. If you choose to conduct in-house or face-to-face training, the process can often stall - you have to find the perfect date and time for the trainer and your new staff, not to mention lock in a venue and ensure enough time is set aside. However with [online training](https://blog.typsy.com/how-to-add-online-learning-to-your-hospitality-training-course), there's no need to worry about this because it can be set up easily and delivered efficiently.  [![Welcome to Typsy - Promo Trailer - May 2018](https://embed-ssl.wistia.com/deliveries/a3b6e0bab3d96893194b433e2ed7e69dc45b4e53.jpg?image_crop_resized=900x506&image_play_button=true&image_play_button_size=2x&image_play_button_color=ff0055e0)](https://upsidehl.wistia.com/medias/bwyb6q54b9?wvideo=bwyb6q54b9&wemail=) ## **It can be completed remotely** By making a considered choice to work with a video training platform like Typsy, you can ensure that not only do you not need to worry about the logistics of in-house training, it also means that your incoming staff can do training in their own time. Simply set them a date that the training videos need to be completed by, and they can then watch and learn at a time that works best for them. --- **Courses tailored to your needs** When training groups of new staff members, face-to-face training often just covers the basics and doesn’t zero in specific job areas or the nitty gritty of a role. With online video training platforms like Typsy, you can [choose courses](https://www.typsy.com/discover/) tailored to your needs. Whether you are employing one or two new employees or 20, whether they all have the same position or are will be filling very different roles, Typsy training videos can cover just the basics, or drill down to the tiny details. Want to teach brand new servers how to deliver [top-level customer service](https://www.typsy.com/discover/courses/delivering-passionate-service/)? We’ve got a course for that. Want your more experienced staff to learn about customer [dietary restrictions](https://www.typsy.com/discover/lessons/how-to-think-about-dietary-restrictions/) or [self-care](https://www.typsy.com/discover/lessons/pre-shift-stretching-exercises/)? We have that covered to. --- Training hospitality staff using online videos is clear cut, far more affordable than traditional training, will accommodate for all your staff members’ learning needs, and means that you can constantly provide personal development and upskilling opportunities. **Wondering how online training could benefit your business? Get in touch with [us today](https://www.typsy.com/contact-us/), or start your [10-Day free trial](https://www.typsy.com/train-your-staff-with-typsy/). ** **You might also like**   | [![Why it's better to train your hospitality staff online\_Blog\_200x113](https://blog.typsy.com/hs-fs/hubfs/Why%20it's%20better%20to%20train%20your%20hospitality%20staff%20online_Blog_200x113.png?width=200&name=Why%20it's%20better%20to%20train%20your%20hospitality%20staff%20online_Blog_200x113.png)](https://blog.typsy.com/why-its-better-to-train-your-hospitality-staff-through-online-learning) [Why it's better to train your hospitality staff through online learning](https://blog.typsy.com/why-its-better-to-train-your-hospitality-staff-through-online-learning) | [![How to add online learning to your hospitality training course\_200x113](https://blog.typsy.com/hs-fs/hubfs/How%20to%20add%20online%20learning%20to%20your%20hospitality%20training%20course_200x113.png?width=200&name=How%20to%20add%20online%20learning%20to%20your%20hospitality%20training%20course_200x113.png)](https://blog.typsy.com/how-to-add-online-learning-to-your-hospitality-training-course) [How to add online learning to your training program](https://blog.typsy.com/how-to-add-online-learning-to-your-hospitality-training-course) | [![Hospitality training statistics you should know - small](https://blog.typsy.com/hs-fs/hubfs/Blog_Images/You_Might_Also_Like/Hospitality%20training%20statistics%20you%20should%20know%20-%20small.png?width=200&name=Hospitality%20training%20statistics%20you%20should%20know%20-%20small.png) Hospitality training statistics you need to know](https://blog.typsy.com/hospitality-training-statistics-you-need-to-know) | | --- | --- | --- |   [Team performance](https://blog.typsy.com/topic/team-performance) [Leadership & management](https://blog.typsy.com/topic/leadership-management) ## Similar posts Hospitality trends ### [Online learning tool helps hospitality employees](https://blog.typsy.com/online-learning-tool-helps-hospitality-employees) Have you considered training your hospitality staff online? There's many benefits for your business and your staff, here's why you should jump online... Emily Marr May 20, 2018 Typsy news ### [How switching to online training with Typsy helped with onboarding new staff - A case study from Steamboat Resort.](https://blog.typsy.com/onboarding-training-a-case-study-from-steamboat) Find out how the famous ski resort introduced Typsy online training, plus their own operational training to improve onboarding of new hospitality... Felicity Thomlinson Jul 7, 2021 Hospitality trends ### [How online learning can improve induction training in hospitality](https://blog.typsy.com/how-online-learning-can-improve-induction-training-in-hospitality) Inducting new staff in your restaurant can be time-consuming and stressful. That's why online learning can really help you improve your staff... Chloe Papas Feb 12, 2017 ### Get notified on new marketing insights Be the first to know about new B2B SaaS Marketing insights to build or refine your marketing function with the tools and knowledge of today’s industry. [About us](https://www.typsy.com/about) [Courses](https://www.typsy.com/discover/courses) [Pricing](https://www.typsy.com/pricing) [Contact us](https://www.typsy.com/contact) ###### Platform & Trust [Platform overview](https://www.typsy.com/platform) [Trusted hospitality content at scale](https://www.typsy.com/platform/hospitality-training-library) [Global hospitality credentials](https://www.typsy.com/platform/hospitality-certifications) [Performance intelligence](https://www.typsy.com/platform/performance-intelligence) [Hospitality learning operations](https://www.typsy.com/platform/learning-operations) [Language translations](https://www.typsy.com/solutions/training-translations) [Integrations & infrastructure](https://www.typsy.com/platform/integrations) ###### Solutions [Accelerate onboarding](https://www.typsy.com/solutions/challenges/employee-onboarding) [Workforce engagement & retention](https://www.typsy.com/solutions/challenges/staff-engagement-retention) [Leadership development](https://www.typsy.com/solutions/challenges/leadership-development) [Compliance & risk management](https://www.typsy.com/solutions/challenges/compliance-training) [Brand consistency](https://www.typsy.com/solutions/challenges/brand-consistency) [Service quality & guest satisfaction](https://www.typsy.com/solutions/challenges/guest-experience) ###### Hospitality segments [Hotels, resorts & accommodation](https://www.typsy.com/solutions/industries/hotels-resorts) [Restaurants & F&B groups](https://www.typsy.com/solutions/industries/restaurants-food-service) [Hospitality operators](https://www.typsy.com/solutions/industries/hospitality-operators) [Hospitality education](https://www.typsy.com/solutions/industries/hospitality-schools) ###### Hospitality courses [Courses overview](https://www.typsy.com/discover/courses) [Beverage courses](https://www.typsy.com/discover/courses/beverage) [Business courses](https://www.typsy.com/discover/courses/business) [Compliance courses](https://www.typsy.com/discover/courses/compliance) [Culinary courses](https://www.typsy.com/discover/courses/culinary) [Hotel courses](https://www.typsy.com/discover/courses/hotel) [Management courses](https://www.typsy.com/discover/courses/management) [Service courses](https://www.typsy.com/discover/courses/service) ###### Company & resources [About us](https://www.typsy.com/about) [Contact us](https://www.typsy.com/contact) [Help Hub](https://intercom.help/typsy/en/) [Implementation & support](https://www.typsy.com/platform/implementation-support) [ROI calculator](https://www.typsy.com/roi-calculator) [Partner ecosystem](https://www.typsy.com/partners) [Security & compliance](https://www.typsy.com/platform/security-compliance) [Typsy shop](https://www.typsy.com/shop) [Become an instructor](https://www.typsy.com/company/become-an-instructor) [Blog](https://www.typsy.com/learn/blog) [![Typsy](https://orchardcore.typsy.com/media/svg-icons-2026/logo-white.svg)](https://www.typsy.com/) [![](https://orchardcore.typsy.com/media/svg-icons-2026/typsy-linkin-icon.svg)](https://www.linkedin.com/company/7953302/) [![](https://orchardcore.typsy.com/media/svg-icons-2026/typsy-instragram-icon.svg)](http://www.instagram.com/asktypsy) [![](https://orchardcore.typsy.com/media/svg-icons-2026/typsy-facebookicon.svg)](http://www.facebook.com/asktypsy) [![](https://orchardcore.typsy.com/media/svg-icons-2026/typsy-youtube-icon.svg)](https://www.youtube.com/@Typsy) Hospitality insights that turn operational challenges into better performance. By submitting this form, you agree to Typsy's [Terms](https://www.typsy.com/legal) and [Privacy Policy](https://www.typsy.com/legal/privacy-policy). © 2026 Typsy. All rights reserved. [Privacy Policy](https://www.typsy.com/legal/privacy-policy) [Terms](https://www.typsy.com/legal)