Hotels
Whiskey 101 – the basics
What is whiskey, how is it made, what's up with malt and grain? Read on the between whiskey and whisky and bourbon and rye?
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Restaurants & Bars
Tips for hosting a Christmas function at your hospitality venue
Most of the people who hold an end of year function at your restaurant won't be event planners – they will need your help. Here's what you should...
Ilona Wallace
Dec 5, 2016
Hotels
Women behind bars – tips from Paige Aubort
Award-winning bartender Paige Aubort, group operations manager of Kittyhawk and The Lobo Plantation, is fighting for the advancement of women in...
Serah Nathan
Nov 29, 2016
Team performance
The things you might be forgetting... but customers aren’t
In the chaos of hospitality, it can be easy to overlook some details in service and upkeep of the venue – but customers do notice these little...
Ivana Rnjak
Nov 15, 2016
Team performance
Body language – how to read it and how to use it
Body language plays a major part in communication. We’ve got some tips to help you read the needs of your customers and improve your nonverbal...
Chloe Papas
Nov 14, 2016
Hotels
Express-o yourself – how latte art works
We had a look at how latte art became an integral part of gourmet coffee culture – it takes some serious skills to get that rosetta pattern in your...
Ivana Rnjak
Nov 3, 2016