Are you a chef, waiter, manager or barista? Perhaps you are a bartender? No matter what your role is, you probably have experienced or witnessed bullying or harassment at some point during your career, and if you haven't, there's a good chance you will soon.
It's pretty disheartening and sadly these issues are on the rise. In fact, the hospitality industry is known to have one of the highest incident rates compared to every other industry, globally. That's why understanding these issues is crucial to ensuring the hospitality industry is safe for not only guests but employees too.
Preview Juliette Gust's course now:
Anyone who has worked in the hospitality industry knows that bullying and harassment can happen anytime, anywhere. It can come from colleagues or guests and can cause problems within the business you work for as well as affect employee mentality and wellbeing.
It may sound like an issue you can't escape from, but with the help of Founder and President of Ethics Suite, Juliette Gust, you can learn about these issues, what to do when you or someone you know feels threatened at work and how to prevent them from happening.
Juliette has extensive experience in the hospitality industry and has advised on more than 10,000 employee ethics line reports. She has worked as the Director for the Global Fraud & Investigations team for Starwood Hotels & Resorts Worldwide, was the Project Manager for Starwood's Anti-Corruption Compliance Program and has provided advisory services to clients including PricewaterhouseCoopers.
In this course, she will help you understand the issues of workplace harassment and bullying. If you are someone working in the hospitality industry or just breaking into your new role, Juliette's advice will help ensure your workplace is a safe and friendly environment.
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