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Michelle Lambert

Recent Posts

Why your hospitality business should hire apprentices

Posted by Michelle Lambert on Dec 19, 2018 1:30:00 PM

Making your guests feel at home, happy and relaxed is what hospitality business is all about. It should be noted that people can always forget what you said or did but will never forget how you made them feel. Therefore, hospitality businesses should not only meet customer expectations but exceed them. This will ensure that guests continue to open their wallets but also spread the word and bring in new customers.

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Topics: Operations, Hotels, Managers, Restaurants