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The “Showbiz” Approach to Hospitality

Posted by Roger Beaudoin on Dec 6, 2018 5:03:47 PM

Customers come into restaurants for many reasons - celebration, a break from work, family time, or possibly because no-one felt like cooking. But it’s not enough to simply seat the customer, take the order, deliver the food and bring the check.

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Topics: Tips for hospitality managers, Tips for owners, Customer service

6 ways to make more money this festive season

Posted by Doug Radkey on Dec 3, 2018 3:30:00 PM

Festive Season. These two words signal colder weather (in most areas), delicious comfort food, creative drinks, memorable parties, laughter with friends & family, and of course - gift giving.

These are also two words that nearly everyone seems to look forward to throughout the year, including that of restaurant owners. The reason is quite simple; consumers are often in a generous mood which equals longer stays and more spending dollars.

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Topics: Tips for hospitality managers, Menu advice, Tips for owners, Hospitality inspiration

How to create the perfect staff schedule for your restaurant

Posted by Ana Cvetkovic on Nov 29, 2018 9:30:00 AM

Mastering schedule creation is something that every successful restaurant manager needs to do, but the majority of them schedule entirely based on their gut feeling of what the business needs. If you use your ‘gut instinct’ to create your restaurant’s schedule, all of your implicit biases about the business and who should be working will come out in your scheduling, whether you realize it or not.

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Topics: Tips for hospitality managers, Tips for owners, HR for hospitality venues, Hospitality operations

17 top hospitality podcasts to keep you inspired heading into the new year

Posted by Andrea Aguilar on Nov 26, 2018 4:30:00 PM

If it’s one thing I’ve noticed about the people who are dominating the hospitality industry these days, it’s their innovative thinking. It’s one thing to stay with the times, but I’ve noticed that most of the top hospitality leaders are looking towards the future. How do they do that? Well, they have their ear to the ground. They are always learning from other great leaders and testing out ideas.

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Topics: Tips for hospitality managers, Tips for owners, Hospitality inspiration, Tips for back of house, Tips for front of house

5 content marketing tactics for your cafe

Posted by Mark Delarika on Nov 17, 2018 12:30:00 PM

Running a local coffee shop doesn’t mean that you can only attract customers in your local area. With the rise of the internet, you can now market to an audience on a much larger scale and can easily grow your client base with the click of a button.

Why is this so important? Well, digital content rakes in conversion rates six times higher than any other marketing method. Using only a fraction of the traditional marketing budget, you can generate more fresh leads and earn new clients rather quickly.

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Topics: Tips for hospitality managers, Tips for owners, General marketing, Content marketing

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