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Welcome to the Typsy Blog

Should your hotel go green?

Posted by Chloe Papas on Apr 24, 2019 11:39:49 AM
More and more consumers around the world are choosing hotels based on their commitment to sustainability and environmental responsibility. It’s no secret that hotels and other forms of accommodation can generate significant amounts of waste - whether it’s water, choices of packaging, food, or energy.
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Topics: Tips for hospitality managers, Sustainability, Tips for hoteliers, Tips for owners

Does your hospitality business need a CRM system?

Posted by Doug Radkey on Apr 17, 2019 1:39:21 PM

Customer satisfaction decides the level of success for all businesses.

Customer Relationship Management (CRM) for hotels, a tool used to monitor customer satisfaction, is based on three core principles; fostering new leads and customers, protecting its current customers, and enhancing the value of all attained customers within the organization.

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Topics: HR for hospitality venues, Tips for hospitality managers, Reputation management, Customer service, Tips for hoteliers, Tips for owners

New course: WHS - Personal Protective Equipment with Luke Croston

Posted by Emily Marr on Apr 12, 2019 11:43:10 AM

The hospitality industry is a fast paced environment which means that there is a constant risk of injury. Whether it's chemicals, heat, moving vehicles or noise, you'll have to work in and around these on a day-to-day basis.

In fact, the International Labor Organization estimates that, worldwide, there are around 340 million occupational accidents and 160 million victims of work-related illnesses annually. Fortunately, there is safety equipment that you and your teammates can you to help avoid and decrease injury in the workplace.

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Topics: Tips for hospitality managers, Tips for front of house, Tips for back of house, Tips for hoteliers, Typsy news

How hotels can take advantage of food tourism

Posted by Doug Radkey on Mar 21, 2019 2:00:00 PM

For many hotel chains over the past number of years, its been about the chef (executive) and not necessarily about the ‘brand’. Has the idea (and power) of branded dining concepts been lost on hoteliers?

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Topics: Hospitality operations, Tips for hospitality managers, Tips for hoteliers

Understanding the basics of your business's financial health

Posted by Doug Radkey on Feb 13, 2019 3:15:00 PM

It is well known that there are some key ingredients to a successful restaurant; strategic planning (scalability & sustainability), flawless operating systems (consistency), marketing & customer experiences (being memorable), and finally; living in the moment (profitability).

First and foremost, restaurateurs need to remember that this is a business.

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Topics: Hospitality operations, Tips for hospitality managers, Tips for hoteliers, Tips for owners