Travelers are becoming increasingly digital, using apps to book their stay, digital boarding passes to get on a plane, and social media to research potential locations. They have all the information they could want at their fingertips and more options than they can count when choosing a place to lay their tired body at the end of the day - from homestays and couch surfing to house rentals and hotel rooms.
Traveling is an integral and unavoidable part of our lives. Be it a vacation with your partner to some distant island or a tedious meeting for business purposes. Each year, a huge number of people travel and stay in hotels all over the world. Among all the experiences they have, some of them are positive and enjoyable, while others may leave guests feeling disheartened and let down. Travelers of today don't just pay for a nice room, they pay to have experiences that leave lasting memories.
Beer: it comes in a variety of flavors and is the third-most popular drink on earth after water and tea! When it comes to draft beer - you know it comes from a tap, but do you know how it gets there?
For many travelers, hotels are like their bread and butter. They’ve probably stayed in some great ones and some terrible ones - and they’ll have their fair share of weird and wacky stories about the experiences they’ve had there.
With travelers hotel expectations rising each year it’s probably time for you to sit down and ensure your hotel is staying up to date on what your guests expect from your hotel the next time they enter your lobby?