It is well known that there are some key ingredients to a successful restaurant; strategic planning (scalability & sustainability), flawless operating systems (consistency), marketing & customer experiences (being memorable), and finally; living in the moment (profitability).
First and foremost, restaurateurs need to remember that this is a business.
Topics: Tips for owners, Tips for hospitality managers, Tips for hoteliers, Hospitality operations
Money: it's used by everyone to make sales and purchases across the globe. While this sounds like a big positive, for a hospitality business... money can make or break it. Like any business there are costs flying left, right and center which means staying on top of them all is a daily struggle.
But there's one simple tool that will help you stay on top of all your businesses finances (even the hidden ones!). That tool? The profit and loss statement.
Topics: Typsy news, Tips for hospitality managers, Tips for owners, Hospitality operations
Valentine’s Day offers hotels an excellent opportunity to increase bookings both for rooms, and tables in the hotel restaurant. In 2019 Valentine’s Day falls on a Thursday, so you can consider hosting events on the night as well a creating exclusive weekend packages. This allows you to appeal to those celebrating on the night and looking for a get-away afterward.
But, how you market your hotel, and the offers you create will play a large role in shaping how potential customers perceive your brand and venue.
Topics: HR for hospitality venues, Tips for hospitality managers, Customer service, Tips for front of house, Tips for back of house, Tips for hoteliers
For many, food allergies are a way of life and put considerable strain on their ability to go out for a meal with family and friends. To be clear, we often refer to things like food allergies and food intolerances, you should know the key difference.
Topics: HR for hospitality venues, Tips for hospitality managers, Customer service, Tips for front of house, Tips for back of house
The award-winning Brougham Arms Hotel in Bendigo, Australia has been training its staff with Typsy for two years. Recently, they used our Custom Content feature to create a series of training videos specific to the operational needs of the venue.
Kylie Macumber (Operations Manager) looks after operations at the Brougham Arms Hotel. She was recommended Typsy by a friend in the hospitality industry and was drawn in by the expertise of the instructors.
Topics: Product Features, Tips for hospitality managers, Hospitality operations, Hospitality training, Case studies - Hospitality venues using Typsy
