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Welcome to the Typsy Blog

New course: Tea fundamentals with Nathan Wakeford

Posted by Emily Marr on Dec 12, 2018 4:54:56 PM

When you think of the most popular drinks consumed around the world, water coming in at number one probably doesn't surprise you. But what about tea coming in at number two? Yep, before coffee, wine and beer comes the humble cup of tea.

It could be because it comes in so many flavours, it could be because it's been consumed for centuries. There's no definite answer but, one thing we know for sure... taking advantage of this booming tea trend is a must for any hospitality business.

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Topics: Typsy news, Tips for front of house, Tips for back of house, Hospitality trends

17 top hospitality podcasts to keep you inspired heading into the new year

Posted by Andrea Aguilar on Nov 26, 2018 4:30:00 PM

If it’s one thing I’ve noticed about the people who are dominating the hospitality industry these days, it’s their innovative thinking. It’s one thing to stay with the times, but I’ve noticed that most of the top hospitality leaders are looking towards the future. How do they do that? Well, they have their ear to the ground. They are always learning from other great leaders and testing out ideas.

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Topics: Tips for hospitality managers, Tips for owners, Hospitality inspiration, Tips for back of house, Tips for front of house

New mentor session: Reif Othman, world-class chef

Posted by Emily Marr on Nov 14, 2018 4:07:10 PM

In our mentor sessions, you can join hospitality industry leaders as they give a behind the scenes tour of their careers.

This week we are pleased to announce the release of Reif Othman's mentor session - Making the cut in the kitchen. Follow Reif on his journey to become one of the most sought-after chefs in the world.

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Topics: Typsy news, Tips for front of house, Tips for back of house, Hospitality career advice

New course: WHS - Slips, trips, and falls with Luke Croston

Posted by Emily Marr on Oct 22, 2018 11:00:00 AM

Working in the hospitality industry means being on the move from the moment you clock on to the moment you clock off. Often it seems there is no time for stressing about hazards around the workplace. But, relying on people to put items away properly or clean up spilled goods isn't always the best practice.

The International Labour Organization estimates that 2.3 million people succumb to work-related accidents or diseases every year. Fortunately, there are simple ways to protect yourself and your teammates to ensure that injuries on the job are avoided. 

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Topics: Typsy news, Tips for front of house, Tips for back of house, Hospitality trends

Theatre of the mind - the art of suggesting and selling

Posted by Roger Beaudoin on Oct 17, 2018 4:15:00 PM

Effective suggesting and selling is an art and much like any worthwhile endeavor; requires practice, experience and a desire to serve. But restaurants cannot leave this critical element to chance or a staff member’s own initiative.

Owners and managers must consistently lead by example, nurture, train and develop their team to elevate the guest service experience. This approach is a powerful competitive advantage that leads to happier customers, word of mouth, glowing online reviews and increased sales.

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Topics: Tips for front of house, Tips for back of house, Hospitality inspiration, Wellbeing for hospitality

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