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Welcome to the Typsy Blog

How to make your hotel stand out from the crowd on Valentine's Day

Posted by Lynne Pratt on Feb 8, 2019 1:00:00 PM

Valentine’s Day offers hotels an excellent opportunity to increase bookings both for rooms, and tables in the hotel restaurant. In 2019 Valentine’s Day falls on a Thursday, so you can consider hosting events on the night as well a creating exclusive weekend packages. This allows you to appeal to those celebrating on the night and looking for a get-away afterward.

But, how you market your hotel, and the offers you create will play a large role in shaping how potential customers perceive your brand and venue.

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Topics: HR for hospitality venues, Tips for hospitality managers, Customer service, Tips for front of house, Tips for back of house, Tips for hoteliers

Allergen awareness in food service

Posted by Mike Walmsley on Jan 30, 2019 4:15:00 PM

For many, food allergies are a way of life and put considerable strain on their ability to go out for a meal with family and friends. To be clear, we often refer to things like food allergies and food intolerances, you should know the key difference. 

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Topics: HR for hospitality venues, Tips for hospitality managers, Customer service, Tips for front of house, Tips for back of house

How to prepare for a hospitality interview

Posted by Andrea Aguilar on Jan 18, 2019 4:00:00 PM

You submitted your CV and instead of the automated, “we’ll keep your CV on file in case something opens up in the future” response, it’s an email about setting up a phone call, video chat, or face-to-face interview. Exciting! Now, you are one of many who are going to be interviewing for this role.

But how do you prepare for these interview scenarios? Should you treat them all the same?

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Topics: Hospitality career advice, Hospitality interview, Tips for front of house, Tips for back of house

New course: Food allergies with Shandee Chernow

Posted by Emily Marr on Jan 16, 2019 2:21:23 PM

As anyone who owns a cafe, restaurant or bar knows, food is often your main source of profit. Whether it's a smashed avocado on toast for breakfast or a burger for lunch, your customers love the food you have on offer.

But for some, the food you have on the menu may be appealing but could include some hidden enemies. Research estimates that up to 26 million people in the United States may have food allergies and with more than 170 foods reported to cause allergic reactions, you may often find yourself stumped to please everyone.

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Topics: Typsy news, Tips for front of house, Tips for back of house, Hospitality trends, Customer service, Wellbeing for hospitality

Exciting Restaurant Trends to Be Served in 2019

Posted by Lynne Pratt on Dec 28, 2018 3:30:00 PM

A food trend is defined as a widespread change in food preference and although the impact they have and the time scale it lasts varies, they mustn’t be confused with a ‘fad’ which is a short-term or localized change that doesn’t make a significant impact after the initial period of interest has subsided.

Knowing what trends are coming in will help you determine where you want to take your restaurant in the upcoming year, and what changes you need to make to continue pleasing your customers.

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Topics: Hospitality trends, Tips for front of house, Tips for back of house, Hospitality inspiration, Tips for owners

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