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Offering takeaway? Sustainability is still key - and simpler than you think

Posted by Samantha van Zweden on Apr 3, 2020 4:06:33 PM

Restaurant takeaway service has experienced a sharp rise in recent weeks. The onset of the COVID-19 virus has changed the way many restaurants are pitching their business to customers. But how can venues looking to expand their offering into takeaway do so in a way that both environmentally and operationally sustainable?

In today’s blog post, Samantha van Zweden looks at ways for hospitality businesses to make a smoother, more environmentally friendly transition into takeaway options.

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Topics: Operations, Marketing, Insights, Staff, Restaurants, Bars

Restaurant Storytelling: 6 Tips to Drive Customer Engagement

Posted by Kristin Savage on Mar 25, 2020 3:00:00 PM

Coronavirus is taking a toll on foot traffic in hospitality venues across the world - so hospitality businesses will have to find new ways to continue growing after this crisis is over. One of the most effective ways to do this will be to make sure you stay at the forefront of customer's minds by getting them to engage with your brand's story.

In today’s post, guest blogger Kristin Savage talks us through storytelling as a marketing technique, and the best ways to apply storytelling to your business to draw online attention and drive customer engagement.

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Topics: Marketing, Hotels, Insights, Managers, Restaurants, Bars

A short guide to getting your hospitality business through COVID-19

Posted by Mackensie Freedman on Mar 17, 2020 4:36:31 PM

It’s no secret that the coronavirus outbreak has been rough on the hospitality industry. Across the globe, we’re all feeling the pinch – mandated shutdowns in some areas, capacity restrictions in others, and people everywhere tending to stay in their homes. 

In today’s blog post, we look at a few ways you can adapt to protect yourself, your customers, and your business during this tricky period. 

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Topics: Operations, Marketing, Health and wellbeing, Hotels, Managers, Restaurants, Bars

Gastro-tourism: a hotelier's guide to a delectable travel trend

Posted by Kacey Mya on Feb 25, 2020 1:39:36 PM

When people decide to travel, they choose their destination for a variety of reasons. While some people hope to go on traditional vacations, many want to board a plane to try something new

Travel enthusiasts now chase down to the perfect trip by checking out the cuisine in different regions. It's a trend called gastro-tourism, which encourages people to roam the world for the next great dish that makes their taste buds sing.

That's why you should read this guide to gastro-tourism, a delectable travel trend.

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Topics: Marketing, Hotels, Managers

5 reasons why you should be making the most of music in your venue

Posted by Mackensie Freedman on Feb 19, 2020 4:40:48 PM

As we know, music is crucial to creating the right atmosphere for a hospitality venue. It can be the difference between welcoming patrons with open arms and potentially driving them away. We’ve talked before about how to choose the right music for your venue. But there’s a very good reason why music deserves some extra thought: it's about creating a cohesive personality for your business. 

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Topics: Marketing, Managers, Restaurants, Bars