Whether you’re a hotel housekeeper, barista, bartender, chef, supervisor, manager or owner, workplace harassment and bullying is something you should know about. It’s an issue that’s been steadily on the rise and sadly, the hospitality industry is known to have one of the highest incident rates compared to every other industry, globally.
Unfortunately, this means that many staff in the hospitality industry will have already experienced or witnessed bullying or harassment at some point during their career, and if they haven’t, there’s a good chance they will soon.
Everyday factors can lead to misunderstandings, personality conflicts, and various types of misconduct, including harassment and bullying. This is why understanding the topic is so important and key to working in the hospitality industry, so let’s go through it so you know what to do if you or someone you know is in this situation and how to prevent it from happening in the first place.