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5 ways to retain and engage your employees

Posted by Mike Walmsley on Dec 20, 2019 3:33:00 PM

Employees are a high value asset. Are you taking care of them with the same attention you give to other assets? For some, employee turnover is a natural part of a business and most industries experience it, to some extent. However, the hospitality industry suffers from the highest employee turn over rates of many other industries combined.

In this blog post, we look at five ways to retain and engage with your employees. 

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Topics: Career tips, Managers, Staff

New course: Housekeeping practices with Loki Basireddy

Posted by Camille Tissot on Dec 11, 2019 11:46:58 AM

From learning all about the best practice process for entering a guest room to understanding how important it is to clean and tidy your guests room, being a housekeeper requires an eye for detail and a love for perfection. Housekeeping is also being meticulous to help providing your guests with the best experience. 

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Topics: Hotels, Typsy updates, Managers, Restaurants, Bars

New course: Housekeeping principles with Hannah Crowley-McClelland

Posted by Camille Tissot on Dec 4, 2019 4:42:55 PM

From learning all about hygiene and safety to knowing your equipment and preparing your cart, being a great housekeeper requires you to know all the housekeeping basics if you want to provide the best guest experience possible. Housekeeping isn't just making beds. It's the grounds of a successful venue. 

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Topics: Hotels, Typsy updates, Managers, Restaurants, Bars

Restaurant forecasting tips for 2020

Posted by Ana Cvetkovic on Nov 20, 2019 1:07:54 PM

As the year ends, it’s time to analyze your restaurant’s profits and losses to make the best business decisions possible in 2020. While reviewing past sales data and historic patterns can help you foreshadow future revenue, they don’t paint the whole picture. It’s also important to consider how external factors can influence sales forecasts.

In this guide to restaurant forecasting, we’re explaining what restaurant forecasting is, why it’s an important exercise to do, how to analyze your restaurant profitability in 2019, and which external factors you should incorporate into your forecast for 2020. We foresee sunny days in your restaurant’s future!

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Topics: Managers, Restaurants

What does a hospitality leader look like in 2019-2020?

Posted by Damien O'Malley on Nov 15, 2019 11:00:00 AM

As the hospitality industry evolves and changes, the ability to have a committed, focused and engaged team is becoming more and more critical – for sustained business success.

In fact, the competitive landscape continues to “turn on a dime” and technology keeps surprising us and can affect how engaged your staff members might be. This is where hospitality leadership steps in.

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Topics: Managers, Staff, Training