Serving alcohol as part of your role involves a lot of responsibilities. From knowing legal information to handling alcohol related situations and being safer at work, alcohol sale and service is not only pouring a glass of wine, it’s also checking ID cards if needed and providing a better level of service to your guests.
Cold weather is quickly approaching - is your restaurant ready to change with the season? As the temperatures fall, consumers’ dining habits change. They crave different flavors and dine out less in favor of staying cozy at home.
Winter is the perfect time to flip your menu and bring in delicious, heart-warming dishes to your restaurant to attract new diners and keep your sales up through the cold months. Not sure why or how to give your menu a seasonal makeover? We’re explaining why it makes good business sense to update your menu for winter and sharing five winter menu ideas to shake things up during the chill.
Good food is what brings people together, right? Whether people prefer to go out to their favourite café which serves the best Benedict eggs or love trying out the latest restaurant in town, the food and beverage culture around the world is more present than ever. To make sure that you offer the perfect customer experience, you have to nurture and delight your guests with different assets.
A roster is a key running sheet for any business - it ensures your whole team knows exactly when and where they are needed on any given day. Getting your rosters right can have a significant impact on your venue and furthermore position you as a manager who’s capable of thinking about the overall business success, not just someone focused on operational tasks.
Hospitality is a customer service-oriented industry. While your team should have innate instincts about how to serve guests, they’ll need rigorous hospitality industry training to ensure that they adhere to your hotel or restaurant’s high standards.
In this blog post, we’re sharing the best hospitality training tips and resources to transform your staff into hospitality superstars.