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Typsy chats with... Devin Loong

Posted by Mackensie Freedman on Mar 6, 2020 12:31:00 PM

Devin Loong is a busy man.

The two-time Australia Brewer’s Cup Champion is currently running Ona Coffee’s retail operations in Melbourne; preparing for the opening of their first Melbourne café; gearing up for his third Brewer’s Cup championship in March; and then the World Barista Championships at the Melbourne International Coffee Expo later this year.

Somehow, he still finds time to chat with Typsy.

In today’s blog post, we talk to Devin about all things coffee, the state of the industry, automation, and some sage advice for baristas looking to advance their coffee careers.

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Topics: Career tips, Insights, Managers, Restaurants, Training

Cost of sales: the importance of costing individual menu items

Posted by Mike Walmsley on Mar 4, 2020 12:00:00 PM

Much of what we see and write about food cost tends to be a “global” food cost. But does this overlook a crucial aspect of costing? The cost of individual menu items can be just as important to examine, and there are a lot of seemingly minor contributing factors that can have a major impact on your establishment’s bottom line.

In today’s post, guest blogger Mike Walmsley walks us through the how and why of costing individual menu items.

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Topics: Operations, Insights, Managers, Restaurants, Bars

Typsy chats with... Alicia Brown

Posted by Mackensie Freedman on Feb 28, 2020 5:25:29 PM

In today’s blog, we chat with Alicia Brown, a specialist on leadership and management. We sat down to hear about her philosophy on leadership, what leadership means in hospitality, and tips on how to optimize your performance as a leader.  

Whether you're an experienced manager or looking to progress your hospitality career, read on for great insights into leadership in hospitality.

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Topics: Career tips, Health and wellbeing, Insights, Managers, Training, Bars

5 tips for a successful restaurant loyalty program

Posted by Samantha van Zweden on Jan 29, 2020 1:30:00 PM

Who doesn't like getting freebies every now and then? Customers have their favorite café, hotel or restaurant and let's be honest, it's always nice to feel rewarded when you are a regular guest somewhere. In this blog post, we look at five different ways to create a successful restaurant loyalty program. 

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Topics: Insights, Restaurants

4 do’s and don'ts of great video training

Posted by Olivia Shainin on Jan 7, 2020 5:00:00 PM

When delivering training to your staff or students, it is important to keep in mind that the content has the greatest impact when what is delivered is both timely and relevant to your intended audience. To further the idea of delivering relevant content to your staff, custom content filmed at your venue can be both engaging and fun!

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Topics: Hotels, Insights, Schools, Restaurants, Training, Bars