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How to make your hotel stand out from the crowd on Valentine's Day

Posted by Lynne Pratt on Feb 8, 2019 1:00:00 PM

Valentine’s Day offers hotels an excellent opportunity to increase bookings both for rooms, and tables in the hotel restaurant. In 2019 Valentine’s Day falls on a Thursday, so you can consider hosting events on the night as well a creating exclusive weekend packages. This allows you to appeal to those celebrating on the night and looking for a get-away afterward.

But, how you market your hotel, and the offers you create will play a large role in shaping how potential customers perceive your brand and venue.

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Topics: HR for hospitality venues, Tips for hospitality managers, Customer service, Tips for front of house, Tips for back of house, Tips for hoteliers

Allergen awareness in food service

Posted by Mike Walmsley on Jan 30, 2019 4:15:00 PM

For many, food allergies are a way of life and put considerable strain on their ability to go out for a meal with family and friends. To be clear, we often refer to things like food allergies and food intolerances, you should know the key difference. 

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Topics: HR for hospitality venues, Tips for hospitality managers, Customer service, Tips for front of house, Tips for back of house

8 tips for hiring rockstar restaurant staff

Posted by Ana Cvetkovic on Jan 25, 2019 3:15:00 PM

The success of any business depends on its people. The people you hire to run your restaurant are going to make or break the longevity and profitability of your business. While tech-savviness, strong time management, and excellent interpersonal skills are desirable in any workplace, there is so much more to consider when hiring restaurant staff.

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Topics: HR for hospitality venues, Tips for owners, Hospitality career advice

How to get back into the training groove in the new year!

Posted by Doug Radkey on Jan 11, 2019 11:30:00 AM

Another year has passed us by. It’s time to reflect and make even greater improvements in your restaurant, bar, cafe, or hospitality business. Whether you believe in developing resolutions or not, your mindset for the upcoming year needs to be about “determination”.

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Topics: Tips for hospitality managers, Tips for owners, HR for hospitality venues, Hospitality operations

How to conduct restaurant employee reviews

Posted by Anna Dolce on Jan 7, 2019 4:30:00 PM

Employee reviews: managers dread them as much as employees do.

Despite this aversion, reviews are an integral part of building your team, whether you’re a company of 2 or 20,000.

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Topics: Tips for hospitality managers, Tips for owners, HR for hospitality venues, Hospitality operations

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