You submitted your CV and instead of the automated, “we’ll keep your CV on file in case something opens up in the future” response, it’s an email about setting up a phone call, video chat, or face-to-face interview. Exciting! Now, you are one of many who are going to be interviewing for this role.

But how do you prepare for these interview scenarios? Should you treat them all the same?

Ruth Langley is a hospitality people specialist, training manager at Scarf and the Course Designer here at Typsy. She has worked in various restaurant and hotels, headed the operations team for a London event catering company and managed the training and marketing departments for a group of Melbourne event venues.

As Course Designer she gets to work with inspiring individuals on a daily basis, plus travel the world to film our lessons and courses that are available on the Typsy website. 

Some reports have placed the turnover rate for restaurant managers at over 45 percent. A shocking ratio for any industry. Taking a step back to the interview process is one of the keys to help select a closer fit and reduce turnover.  Think about it; we actively target our customers, why not our employees and managers as well?