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6 ways to make more money this festive season

Posted by Doug Radkey on Dec 3, 2018 3:30:00 PM

Festive Season. These two words signal colder weather (in most areas), delicious comfort food, creative drinks, memorable parties, laughter with friends & family, and of course - gift giving.

These are also two words that nearly everyone seems to look forward to throughout the year, including that of restaurant owners. The reason is quite simple; consumers are often in a generous mood which equals longer stays and more spending dollars.

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Topics: Tips for hospitality managers, Menu advice, Tips for owners, Hospitality inspiration

17 top hospitality podcasts to keep you inspired heading into the new year

Posted by Andrea Aguilar on Nov 26, 2018 4:30:00 PM

If it’s one thing I’ve noticed about the people who are dominating the hospitality industry these days, it’s their innovative thinking. It’s one thing to stay with the times, but I’ve noticed that most of the top hospitality leaders are looking towards the future. How do they do that? Well, they have their ear to the ground. They are always learning from other great leaders and testing out ideas.

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Topics: Tips for hospitality managers, Tips for owners, Hospitality inspiration, Tips for back of house, Tips for front of house

Six of the most haunted restaurants in the world

Posted by Emily Marr on Oct 31, 2018 3:30:00 PM

Happy Halloween! This annual event originated with the ancient Celtic festival of Samhain when people would dress up in costumes and light bonfires to ward off ghosts. Today, Halloween is celebrated with trick-or-treating, costumes, pumpkin carving and more. But the essential ingredient – ghosts – hasn’t vanished.

For some, these chilling apparitions don’t disappear at the stroke of midnight. In fact, quite a few restaurants around the world have some chilling tales which will see your skin crawling no matter what time of the year.

Read on if you dare.

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Topics: Hospitality trends, Hospitality inspiration

Theatre of the mind - the art of suggesting and selling

Posted by Roger Beaudoin on Oct 17, 2018 4:15:00 PM

Effective suggesting and selling is an art and much like any worthwhile endeavor; requires practice, experience and a desire to serve. But restaurants cannot leave this critical element to chance or a staff member’s own initiative.

Owners and managers must consistently lead by example, nurture, train and develop their team to elevate the guest service experience. This approach is a powerful competitive advantage that leads to happier customers, word of mouth, glowing online reviews and increased sales.

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Topics: Tips for front of house, Tips for back of house, Hospitality inspiration, Wellbeing for hospitality

Food purchasing - single versus multi-supplier strategies

Posted by Mike Walmsley on Oct 12, 2018 3:30:14 PM

One of the first major cost control points for food cost is food purchasing. What and how much to order, information from the sales mix as well as anticipated business levels and current inventory all contribute to the successful outcome of food purchasing for any business. It’s often like trying to hit a target that has several different parts that often seem to be moving in different directions all at the same time!

Understanding purchasing and applying straightforward approaches to it helps gain organization and, in turn, control over current inventory levels as well as the quantities to be ordered.

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Topics: Tips for front of house, Tips for back of house, Hospitality inspiration, Wellbeing for hospitality

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