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Being a barista in Australia

Posted by Camille Tissot on Oct 16, 2019 11:12:34 AM

A large three-quarter full cappuccino with oat-milk, please! Yes, that's what it sounds like to order a coffee. 

Did you know that three-quarters of Australians have at least one cup of coffee a day? It only takes one sip of a good coffee to start the day in style (and in a good mood!). If you do the maths, good beans + good barista = good coffee, right? 

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Topics: Career tips, Staff, Restaurants

Company culture: A place where people want to work

Posted by Mike Walmsley on Oct 4, 2019 11:05:00 AM

Hiring staff members is similar to bringing in customers. Customers often ask themselves: “why should I buy from you?” and staff members often ask: “why should I work for you?”.

Fitting into a business as an employee or a new hire is important, let’s look at some concerns to ensure people want to work for you.

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Topics: Career tips, Managers, Staff

What to include in your pre-shift briefings?

Posted by Mike Walmsley on Sep 20, 2019 11:04:05 AM

Having a meeting for the sake of a meeting is a huge waste of time and zaps energy from your staff. That's why creating a pre-shift briefing that helps to set the tone for the shift, gets your employees into the “game”, and encourages them to be focused on the same goals is the best way to get your staff ready for when the guests start arriving. 

But, why are pre-shift meetings important and what can they do for you and your staff? Let's have a look.

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Topics: Career tips, Managers, Staff

How to be a barista - tips for beginners

Posted by Ana Cvetkovic on Jun 19, 2019 4:45:00 PM

Being a barista is one of the trickiest jobs in the restaurant industry. The barista is a hybrid role between the front of house and back of house that requires mastery of both customer service and coffee making skills.

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Topics: Career tips, Hotels, Staff, Restaurants

How to transform from a hotel manager into a great leader

Posted by Lauren Adley on May 8, 2019 5:00:00 PM

The hotel industry is an enormously large economic playfield with a global market size measuring in hundreds of billions of US dollars per year. In order to control a piece of the market share, hotel owners expect their management staff to create a profitable balance between the interests of the hotel and the requirements of its guests. To do this, they don't just have to be a boss, they have to be a great leader.

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Topics: Career tips, Hotels, Managers