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How to be a barista - tips for beginners

Posted by Ana Cvetkovic on Jun 19, 2019 4:45:00 PM

Being a barista is one of the trickiest jobs in the restaurant industry. The barista is a hybrid role between the front of house and back of house that requires mastery of both customer service and coffee making skills.

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Topics: Career tips, Hotels, Staff, Restaurants

How to transform from a hotel manager into a great leader

Posted by Lauren Adley on May 8, 2019 5:00:00 PM

The hotel industry is an enormously large economic playfield with a global market size measuring in hundreds of billions of US dollars per year. In order to control a piece of the market share, hotel owners expect their management staff to create a profitable balance between the interests of the hotel and the requirements of its guests. To do this, they don't just have to be a boss, they have to be a great leader.

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Topics: Career tips, Hotels, Managers

A guide to restaurant manager responsibilities: what aspiring managers need to know

Posted by Ana Cvetkovic on May 3, 2019 4:30:00 PM

Do you want to take your hospitality career to the next level by becoming a restaurant manager or assistant manager? Unlike roles in the restaurant industry that focus on one skill set, the role of a restaurant manager is unique because it requires expertise in various disciplines. From operations to customer service, restaurant managers wear many hats.

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Topics: Career tips, Managers, Training

The top hospitality schools in the world 2019

Posted by Andrea Aguilar on May 2, 2019 1:42:44 PM

It’s time for an update! You may remember our previous blog on the top universities as ranked by QS World University Rankings. A new update has come out covering the top hospitality schools in the world for 2019.

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Topics: Career tips, Schools

The golden rules of hotel bartending

Posted by Chloe Papas on Mar 27, 2019 2:00:00 PM

So you want to become a hotel bartender. Maybe you’re already working behind a bar in a restaurant, or maybe you’re just starting your journey in hospitality and are weighing up your next move. It’s likely that you’ve seen a fair few movies or television shows where the hotel bartender seems like they are having a ball - hanging out behind a luxurious bar and chatting to travelers all day. 

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Topics: Career tips, Hotels, Staff