--- title: Housekeeping principles with Hannah Crowley-McClelland description: In this Typsy course, Hannah Crowley-McClelland will take you through all you need to know about housekeeping principles and how to become a master housekeeper. image: https://blog.typsy.com/hubfs/Screen%20Shot%202019-12-03%20at%2011.00.22%20am.png --- [Turn guest feedback into action with ReviewLearn ![](https://orchardcore.typsy.com/media/svg-icons-2026/arrow-right.svg)](https://www.typsy.com/platform/features/reviewlearn) ![](https://orchardcore.typsy.com/media/svg-icons-2026/user-profile-circle.svg) LOGIN [Member](https://member.typsy.com/) [Manager](https://manager.typsy.com/) | [![](https://orchardcore.typsy.com/media/svg-icons-2026/headphones-white.svg) CONTACT US](https://www.typsy.com/contact) [![Typsy Brand](https://orchardcore.typsy.com/media/typsy-public-website/New_Typsy_Logo_Red_PMS.svg)](https://www.typsy.com/) [BOOK A DEMO](https://www.typsy.com/contact/demo) [![Typsy](https://orchardcore.typsy.com/media/typsy-public-website/New_Typsy_Logo_Red_PMS.svg)](https://www.typsy.com/) [Search courses](https://www.typsy.com/discover/courses) - Platform Platform [![](https://orchardcore.typsy.com/media/svg-icons-2026/trusted-content-at-scale.svg) Trusted content at scale The world's largest and fastest-growing hospitality library.](https://www.typsy.com/platform/hospitality-training-library) [![](https://orchardcore.typsy.com/media/svg-icons-2026/global-hospitalility-credentials.svg) Global hospitality credentials Industry-recognized Typsy credentials validating real-world hospitality capability.](https://www.typsy.com/platform/hospitality-certifications) [![](https://orchardcore.typsy.com/media/svg-icons-2026/performance-intellgience.svg) Performance intelligence AI-powered intelligence that connects learning to measurable operational performance.](https://www.typsy.com/platform/performance-intelligence) [![](https://orchardcore.typsy.com/media/svg-icons-2026/hospitality-learning-operations.svg) Hospitality learning operations Infrastructure that embeds workforce capability into daily hospitality operations at scale.](https://www.typsy.com/platform/learning-operations) Innovation & Tools [![](https://orchardcore.typsy.com/media/svg-icons-2026/reviewlearn.svg) ReviewLearn](https://www.typsy.com/platform/features/reviewlearn) [![](https://orchardcore.typsy.com/media/svg-icons-2026/smartcards.svg) SmartCards](https://www.typsy.com/platform/features/smartcards) [![](https://orchardcore.typsy.com/media/svg-icons-2026/custom-content.svg) Custom content](https://www.typsy.com/platform/features/custom-content) [![](https://orchardcore.typsy.com/media/svg-icons-2026/language-translations.svg) Language translations](https://www.typsy.com/platform/features/language-translations) [![](https://orchardcore.typsy.com/media/svg-icons-2026/reporting.svg) Reporting](https://www.typsy.com/platform/features/reporting) [![](https://orchardcore.typsy.com/media/svg-icons-2026/activities.svg) Activities](https://www.typsy.com/platform/features/activities) [![](https://orchardcore.typsy.com/media/svg-icons-2026/assign-training.svg) Assign training](https://www.typsy.com/platform/features/assign-training) [![](https://orchardcore.typsy.com/media/nav_bar_svg_310x200/reviewlearn-pink.svg) ReviewLearn Turn guest reviews into targeted training automatically. 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It's the grounds of a successful venue.      **Hannah Crowley-McClelland is passionate about delivering high levels of consistent quality and exceptional housekeeping services.** With 19 years of experience in the hospitality industry, Hannah previously worked for Mirvac Hotels & Resorts, IHG, Accor, and the Australian Government as the Director of Accommodation in charge of delivering the G20 during Australia’s presidential year in 2014. She is now the COO of LUXXE - Outsourced Hotel Services based in Australia. In this course, Hannah will take you through all you need to know to become a great housekeeper and provide an excellent customer service to your guests.  | [![Screen Shot 2019-12-03 at 11.00.22 am](https://blog.typsy.com/hs-fs/hubfs/Screen%20Shot%202019-12-03%20at%2011.00.22%20am.png?width=300&name=Screen%20Shot%202019-12-03%20at%2011.00.22%20am.png)](https://www.typsy.com/courses/housekeeping-principles)   | **Watch the course: [Housekeeping Principles ](https://www.typsy.com/courses/housekeeping-principles)** [![Screen Shot 2019-12-03 at 10.55.47 am](https://blog.typsy.com/hs-fs/hubfs/Screen%20Shot%202019-12-03%20at%2010.55.47%20am.png?width=164&name=Screen%20Shot%202019-12-03%20at%2010.55.47%20am.png) ](https://www.typsy.com/courses/housekeeping-principles) | | --- | --- |   ### [Watch now!](https://www.typsy.com/courses/housekeeping-principles?utm_source=Blog&utm_medium=Social+media&utm_campaign=Blog+banner&utm_id=Blog) --- [![Typsy We teach hospitality to the world typsy.com blog banner \_ (1)](https://blog.typsy.com/hs-fs/hubfs/Typsy%20%20We%20teach%20hospitality%20to%20the%20world%20%20typsy.com%20blog%20banner%20_%20(1).png?width=960&name=Typsy%20%20We%20teach%20hospitality%20to%20the%20world%20%20typsy.com%20blog%20banner%20_%20(1).png)](https://www.typsy.com/sign-up?utm_source=Blog&utm_medium=Social+media&utm_campaign=Blog+banner&utm_id=Blog) **Skill up and become a master housekeeper with Typsy's hotel courses.** [Sign up](https://www.typsy.com/signup)** today and get the first 10 days FREE!** ---   #### **You might also like: **   | [![How to Respond to Negative Reviews - Small](https://blog.typsy.com/hs-fs/hubfs/Blog_Images/You_Might_Also_Like/How%20to%20Respond%20to%20Negative%20Reviews%20-%20Small.png?width=198&name=How%20to%20Respond%20to%20Negative%20Reviews%20-%20Small.png)](https://blog.typsy.com/how-to-respond-to-negative-hotel-and-restaurant-reviews) [How to respond to negative hotel and restaurant reviews](https://blog.typsy.com/how-to-respond-to-negative-hotel-and-restaurant-reviews) | [![Hyatt and Typsy Information Video 160719-1-thumb](https://blog.typsy.com/hs-fs/hubfs/custom-video-thumbnails/Hyatt%20and%20Typsy%20Information%20Video%20160719-1-thumb.jpeg?width=200&name=Hyatt%20and%20Typsy%20Information%20Video%20160719-1-thumb.jpeg)](https://blog.typsy.com/hospitality-on-demand-training-a-case-study-from-hyatt-hotels) [Hospitality on-demand training delivers significant values: A case study from Hyatt Hotels](https://blog.typsy.com/hospitality-on-demand-training-a-case-study-from-hyatt-hotels) | [![Why BOH is as important as FOH for hotels\_750x403](https://blog.typsy.com/hs-fs/hubfs/Why%20BOH%20is%20as%20important%20as%20FOH%20for%20hotels_750x403.png?width=210&name=Why%20BOH%20is%20as%20important%20as%20FOH%20for%20hotels_750x403.png)](https://blog.typsy.com/why-boh-is-as-important-as-foh-for-hotels) [Why BOH is as important as FOH for hotels](https://blog.typsy.com/why-boh-is-as-important-as-foh-for-hotels)  | | --- | --- | --- |   [Hotels](https://blog.typsy.com/topic/hotels) [Typsy news](https://blog.typsy.com/topic/typsy-news) [Restaurants & Bars](https://blog.typsy.com/topic/restaurants-bars) [Leadership & management](https://blog.typsy.com/topic/leadership-management) ## Similar posts Hotels ### [Housekeeping practices with Loki Basireddy](https://blog.typsy.com/housekeeping-practices) In this Typsy course, Loki Basireddy will take you through all of the best housekeeping practices you need to know to become a master housekeeper. Camille Tissot Dec 11, 2019 Hospitality operations ### [5 housekeeping software tools to improve efficiency](https://blog.typsy.com/5-housekeeping-software-tools-to-improve-efficiency) Looking to revolutionize your housekeeping department? Here are five tools that can help you do it. Felicity Thomlinson Sep 29, 2021 Team performance ### [Why training is everything – staff tips with Patrick Yearout](https://blog.typsy.com/why-training-is-everything) In this interview, we talk to Patrick Yearout about the importance of training in your restaurant, even if you don't have a huge budget. Emily Tatti Jun 21, 2016 ### Get notified on new marketing insights Be the first to know about new B2B SaaS Marketing insights to build or refine your marketing function with the tools and knowledge of today’s industry. 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