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Welcome to the Typsy Blog

New course: Food allergies with Shandee Chernow

Posted by Emily Marr on Jan 16, 2019 2:21:23 PM

As anyone who owns a cafe, restaurant or bar knows, food is often your main source of profit. Whether it's a smashed avocado on toast for breakfast or a burger for lunch, your customers love the food you have on offer.

But for some, the food you have on the menu may be appealing but could include some hidden enemies. Research estimates that up to 26 million people in the United States may have food allergies and with more than 170 foods reported to cause allergic reactions, you may often find yourself stumped to please everyone.

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Topics: Tips for front of house, Tips for back of house, Wellbeing for hospitality, Customer service, Hospitality trends, Typsy news

Mental health in hospitality - tips with Ruth Langley

Posted by Emily Marr on Nov 9, 2018 4:45:00 PM

Ruth Langley is a hospitality people specialist, training manager at Scarf and the Course Designer here at Typsy. She has worked in various restaurant and hotels, headed the operations team for a London event catering company and managed the training and marketing departments for a group of Melbourne event venues.

As Course Designer she gets to work with inspiring individuals on a daily basis, plus travel the world to film our lessons and courses that are available on the Typsy website. 

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Topics: Hospitality interview, HR for hospitality venues, Tips for hospitality managers, Wellbeing for hospitality

Theatre of the mind - the art of suggesting and selling

Posted by Roger Beaudoin on Oct 17, 2018 4:15:00 PM

Effective suggesting and selling is an art and much like any worthwhile endeavor; requires practice, experience and a desire to serve. But restaurants cannot leave this critical element to chance or a staff member’s own initiative.

Owners and managers must consistently lead by example, nurture, train and develop their team to elevate the guest service experience. This approach is a powerful competitive advantage that leads to happier customers, word of mouth, glowing online reviews and increased sales.

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Topics: Tips for front of house, Tips for back of house, Wellbeing for hospitality, Hospitality inspiration

Food purchasing - single versus multi-supplier strategies

Posted by Mike Walmsley on Oct 12, 2018 3:30:14 PM

One of the first major cost control points for food cost is food purchasing. What and how much to order, information from the sales mix as well as anticipated business levels and current inventory all contribute to the successful outcome of food purchasing for any business. It’s often like trying to hit a target that has several different parts that often seem to be moving in different directions all at the same time!

Understanding purchasing and applying straightforward approaches to it helps gain organization and, in turn, control over current inventory levels as well as the quantities to be ordered.

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Topics: Tips for front of house, Tips for back of house, Wellbeing for hospitality, Hospitality inspiration

How to recharge your batteries

Posted by Joe McLean on Oct 8, 2018 9:00:00 AM

As someone who works in the hospitality industry, long hours and being on-the-go are two things you know well. So, when it comes to getting ready for the following week, finding the right motivation is key.

When the weekend is over, the alarm goes off and it's the start of the new week there are two ways to spend your morning. You can either be dull and unhappy, lying in bed and snoozing your alarm every ten minutes; or you can be enthusiastic about a new opportunity to live your day to the fullest.

You have a choice - which are you going to pick?

 

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Topics: Tips for front of house, Tips for back of house, Wellbeing for hospitality, Hospitality inspiration