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Welcome to the Typsy Blog

7 tips to get meaningful reviews from your restaurant customers

Posted by Garrett Smith on Mar 26, 2018 8:08:00 AM

Leaving a bad review is one of the most common things an upset customer will bring up when they’re dissatisfied with their service. Great reviews, meanwhile, entice new customers to come check out your restaurant for the first time.

With so much importance now placed on online ratings and food reviews, what do you need to do to get meaningful ones for your hospitality business?

Here are some simple tips you can use to improve your customer reviews.

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Categories: Reputation management, Tips for owners

How to grow your restaurant in the first 12 months and improve ROI

Posted by Doug Radkey on Mar 23, 2018 8:15:00 AM

When you think about it, there really is no one-size-fits all approach to growing a restaurant and improving return on investment; as each concept, service style, and location is slightly different.

However, there are a series of restaurant foundations and ‘go-to’ cost effective strategies that can help pave the path to success for nearly every hospitality business, within its first 12 months.

Let’s have a look at some of the top options on growing your restaurant and improving ROI. 

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Categories: Hospitality operations, Tips for owners

Local SEO basics for your restaurant or hospitality business 

Posted by Barbara Johnson on Mar 15, 2018 8:21:00 AM

Do you own a restaurant or run one? Every business owner aims at growing their business and attracting more customers. 

One of the best ways to do that is to improve your local visibility online, particularly as customers are constantly searching for nearby places, including your restaurant.

To effectively market your restaurant or hospitality business online, you need to make use of Local SEO. Here's how to do it. 

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Categories: Tips for marketers, General marketing, Tips for owners

How to choose the right location for your hospitality business

Posted by Doug Radkey on Feb 27, 2018 8:51:00 AM

It’s no secret, the choice of location for a new restaurant or hospitality business is critical to its long-term success.  Every location is unique, every footprint is unique, and every hyper-local area surrounding a location - is you’ve guessed it, unique. This is why it is essential that you’re informed with how your potential choice of location; will affect overall costs, guest impression, and long-term profit.

When choosing your location, it is ideal to follow these required steps, at minimum:

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Categories: Hospitality operations, Tips for owners

How you should (and shouldn't) respond to employee harassment claims

Posted by Juliette Gust on Feb 26, 2018 8:30:00 AM

A growing number of lawsuits alleging discrimination and harassment at some of the most famous restaurants and hotels in the United States (and other parts of the world) have made headlines recently.

However, to anyone who has worked in hospitality operations this unfortunately is not a recent phenomenon. Across all segments of the industry, these allegations are a daily challenge. According to the U.S. Equal Employment Opportunity Commission, the hospitality sector alone filed almost 6,000 sexual harassment claims from 2005 - 2015, making up 14.2% of total claims made during that period.

Why then, are managers, supervisors, chefs, and owners still struggling with how to resolve them?

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Categories: Tips for hospitality managers, Reputation management, Tips for owners

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