Perhaps it's been on the back burner for a while or you suddenly had the spark over a fantastic meal at your favorite restaurant, either way, you've decided to open your own restaurant. You've seen plenty of them rise from nothing so surely you can do it too?
But jumping in head first is probably not your best option especially when 23% of restaurants fail in the first year of operation. Not very rosy, is it?
Topics: Tips for hospitality managers, Tips for owners, HR for hospitality venues
Smooth team communication in restaurants could be the difference between an establishment that thrives and one that fails. This reality exists whether you’re managing the team of a full-service restaurant, a laid-back, family-owned diner, or a busy fast-casual hotspot.
Topics: Tips for owners, Tips for hospitality managers, HR for hospitality venues
A food trend is defined as a widespread change in food preference and although the impact they have and the time scale it lasts varies, they mustn’t be confused with a ‘fad’ which is a short-term or localized change that doesn’t make a significant impact after the initial period of interest has subsided.
Knowing what trends are coming in will help you determine where you want to take your restaurant in the upcoming year, and what changes you need to make to continue pleasing your customers.
Topics: Hospitality trends, Tips for front of house, Tips for back of house, Hospitality inspiration, Tips for owners
Making your guests feel at home, happy and relaxed is what hospitality business is all about. It should be noted that people can always forget what you said or did but will never forget how you made them feel. Therefore, hospitality businesses should not only meet customer expectations but exceed them. This will ensure that guests continue to open their wallets but also spread the word and bring in new customers.
Topics: Tips for hospitality managers, Tips for owners, HR for hospitality venues
Millennials and Generation Z are entering the workforce and changing it completely. Their wants and needs have a complete different focus to that of your older employees which means that the job descriptions that you used two years ago, have essentially become ineffective.
Topics: Tips for hospitality managers, Tips for owners, HR for hospitality venues
