<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=841010339352500&amp;ev=PageView&amp;noscript=1">

Welcome to the Typsy Blog

6 signs your staff training isn't working

Posted by Glennise Pinili on Nov 15, 2017 8:21:00 AM

Training staff is important in every hospitality business, regardless of its size, or the seniority of your staff. Although time consuming, it pays off when done right.

According to the Council of Hotel and Restaurant Trainers, hospitality businesses that spent 5% or more of their budget on training in 2015 experienced 23% less staff turnover.

On the flip side it can be frustrating when your staff training isn’t working; especially when results are poor and you’re investing valuable resources into it.

Don’t get disheartened though. Recognize these signs so you can restructure your training to better suit your staff and business.

Read More

Categories: HR for hospitality venues, Tips for hospitality managers, Hospitality training, Tips for owners

Management skills that can help you in business (and in life)

Posted by Anna Dolce on Nov 6, 2017 8:30:00 AM
Many restaurant managers undervalue the life and business skills their profession teaches them. Every day, I see managers who are just going through the motions. They're not trying to progress, grow their skills, or capitalize on their opportunities.  
To find fulfillment, human beings need growth. When managers don't grow, they ( figuratively ) die.
Read More

Categories: Tips for hospitality managers

How to handle a food poisoning accusation

Posted by Ivana Rnjak on Oct 19, 2017 10:04:40 AM

There aren’t many things that will switch on the panic button for a hospitality venue owner as quickly as a food poisoning accusation.

A food poisoning accusation will put your reputation on the line, and may even jeopardize your entire business.

Handling such an accusation correctly is vital for the good of your business – and for the health and wellbeing of your customers!

Read More

Categories: Hospitality operations, Tips for hospitality managers, Reputation management, Tips for owners

How to set employee expectations in your restaurant

Posted by Doug Radkey on Sep 28, 2017 8:45:00 AM

Effective communication can provide your restaurant with two things. First of all, it creates an atmosphere where both front of house and back of house employees are excited, motivated, and honest. Second of all, it helps you establish workplace expectations, which can lower staff turnover costs.

Proper communication starts from the top, and from the time someone is employed (or arguably during the interview stage). The key to setting expectations, communication, and a positive working environment starts with onboarding, operation manuals, and formal training.

Read More

Categories: HR for hospitality venues, Tips for hospitality managers, Tips for owners

Quiz: What is your leadership style?

Posted by Ivana Rnjak on Sep 26, 2017 1:09:03 PM

As a leader in your restaurant, you have a pretty challenging gig. It's your job to make sure everything runs smoothly with your front and back of house so your customers stay happy.

But if someone asked you what your leadership style was, what would you say? What would other people say? It's time to put yourself to the test! 

Read More

Categories: Tips for hospitality managers, Tips for owners, Quiz

Who are we?

Typsy takes you places

Receive regular blog updates

Follow us on Instagram