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Welcome to the Typsy Blog

Beer serving 101: how to sell beer like an expert

Posted by Chloe Papas on May 24, 2019 4:00:00 PM

In 2018 the average Australian consumed 224 glasses of beer, while the Czech Republic held the title for the most beer drunk per capita for the 24th year in the row! It's pretty clear that the world likes beer, in fact it's the third most consumed beverage on the planet! So, when it comes to serving it, it's best not to let things go flat.

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Topics: Tips for hospitality managers, Tips for front of house, Tips for bartenders

What and how to use upselling and cross-selling in your venue

Posted by Mike Walmsley on May 17, 2019 3:30:00 PM

Upselling and cross-selling are two basic but critical strategies for increasing sales. At it's most basic level, it’s about changing the selling behavior of your staff members and servers as well as the buying behavior of your customers. Customers often visit F&B establishments because they want to treat themselves, as a waiter it’s your job to suggest the best food and beverage options for customers to ensure they have a great satisfying meal and experience in the process!

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Topics: Tips for hospitality managers, Tips for front of house, Tips for owners

Latest hotel trends and what to expect in the future

Posted by Martha Jameson on May 10, 2019 3:00:00 PM

For many travelers, hotels are like their bread and butter. They’ve probably stayed in some great ones and some terrible ones - and they’ll have their fair share of weird and wacky stories about the experiences they’ve had there.

With travelers hotel expectations rising each year it’s probably time for you to sit down and ensure your hotel is staying up to date on what your guests expect from your hotel the next time they enter your lobby?

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Topics: Tips for hospitality managers, Tips for hoteliers, Tips for owners, Hospitality trends

How to transform from a hotel manager into a great leader

Posted by Lauren Adley on May 8, 2019 5:00:00 PM

The hotel industry is an enormously large economic playfield with a global market size measuring in hundreds of billions of US dollars per year. In order to control a piece of the market share, hotel owners expect their management staff to create a profitable balance between the interests of the hotel and the requirements of its guests. To do this, they don't just have to be a boss, they have to be a great leader.

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Topics: HR for hospitality venues, Tips for hospitality managers, managers

A guide to restaurant manager responsibilities: what aspiring managers need to know

Posted by Ana Cvetkovic on May 3, 2019 4:30:00 PM

Do you want to take your hospitality career to the next level by becoming a restaurant manager or assistant manager? Unlike roles in the restaurant industry that focus on one skill set, the role of a restaurant manager is unique because it requires expertise in various disciplines. From operations to customer service, restaurant managers wear many hats.

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Topics: Tips for hospitality managers, Hospitality career advice, managers