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New course: Espresso coffee fundamentals with Hugh Kelly

Posted by Emily Marr on Jul 20, 2018 9:28:24 AM

Coffee, liquid sustenance, brewed perfection, no matter what you call it, there's always one person behind the perfect cup: the barista. 

With more than 400 billion cups of coffee consumed each year across the globe, it's no wonder cafes, restaurants and bars need a well-trained barista to make their coffee perfectly.

But mastering the craft of making coffee isn't easy, it consists of many components, key techniques, and some espresso coffee fundamentals.

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Topics: Tips for front of house, Tips for baristas, Typsy news

New course: Hosting with Kate Edwards

Posted by Emily Marr on Jul 3, 2018 10:52:51 AM

Remember the last time you ate dinner at a sit-down restaurant? Think about the person who greeted you at the door, chatted with you, took you to your table and made you eager for your meal. That person was the host

It may have looked like an easy task, but to be a successful host you need to know how to communicate with guests effectively and politely all while ensuring they have a good time. It's about making positive lasting impressions that will have customers coming back time and again.

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Topics: Tips for front of house, Customer service, Tips for owners, Typsy news

What to look for when finding a hospitality mentor

Posted by Tom Geis on Jun 6, 2018 8:18:00 AM

When you have career-related problems - the kind of problems that involve other people such as leadership issues, soft skill shortcomings, communication problems and decision making - you will need a mentor.

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Topics: Tips for front of house, Tips for back of house, Hospitality career advice

7 ways to stay motivated as a hospitality worker

Posted by Chris Richardson on Mar 13, 2018 8:37:00 AM

When working in hospitality you can have productive days where you’re keen and on a roll, other times you just have bad, ugly days. However the key thing that gets you to show up on either occasion, is your level of motivation.

As motivation is a limited resource, it’s important to make the most of it, and importantly, understand how you can find your own drive to keep you going at work. This applies to any role you have in hospitality - whether that’s a front of house staff member, or the Chief of Operations.

In the long term, strong motivation can help with your personal growth and success. So here are seven ways to stay motivated when working in the hospitality sector.

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Topics: Tips for front of house, Wellbeing for hospitality

How to maintain healthy relationships when you work crazy hours

Posted by Chloe Papas on Feb 14, 2018 8:11:00 AM

A career in hospitality is rewarding in many different ways; it’s a dynamic industry, with the flexibility to move anywhere in the world, advance quickly and meet new people every day. But, a life of working in hospitality can have an effect on other areas of your life: namely, relationships.

Whether it’s friendships, romantic partners, or making sure you catch up with your mom once a week, finding the time and energy to maintain relationships out of work can be tough.

We have put together a list of health and wellbeing tips to remember when it all seems too difficult to juggle.

 

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Topics: Tips for front of house, Tips for back of house, Wellbeing for hospitality

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