Look at any jobs board and you can’t miss the fact that there are more restaurant jobs available than there are staff to fill those openings. Why is it that some restaurants struggle to fill positions while others never seem to let a vacant position affect them?
To understand that, we need to dig down to the real reason staffing is becoming more challenging every year. It’s all mindset. We have created this “War for Talent” when the reality is that we have a “War with Talent”. By not adapting our management style for new generations, we have built a wall that prevents people from seeing the restaurant industry as a viable employment option.