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What you need to know before opening a restaurant

Posted by Kate Lawson on Jan 4, 2019 9:30:00 AM

Perhaps it's been on the back burner for a while or you suddenly had the spark over a fantastic meal at your favorite restaurant, either way, you've decided to open your own restaurant. You've seen plenty of them rise from nothing so surely you can do it too?

But jumping in head first is probably not your best option especially when 23% of restaurants fail in the first year of operation. Not very rosy, is it?

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Topics: Tips for hospitality managers, Tips for owners, HR for hospitality venues

10 tips for better team communication at your restaurant

Posted by Ana Cvetkovic on Jan 2, 2019 3:30:00 PM

Smooth team communication in restaurants could be the difference between an establishment that thrives and one that fails. This reality exists whether you’re managing the team of a full-service restaurant, a laid-back, family-owned diner, or a busy fast-casual hotspot.

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Topics: Tips for owners, Tips for hospitality managers, HR for hospitality venues

Why your hospitality business should hire apprentices

Posted by Michelle Lambert on Dec 19, 2018 1:30:00 PM

Making your guests feel at home, happy and relaxed is what hospitality business is all about. It should be noted that people can always forget what you said or did but will never forget how you made them feel. Therefore, hospitality businesses should not only meet customer expectations but exceed them. This will ensure that guests continue to open their wallets but also spread the word and bring in new customers.

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Topics: Tips for hospitality managers, Tips for owners, HR for hospitality venues

How to write a restaurant job ad for Millennials and Gen Z

Posted by Natalie Andersen on Dec 14, 2018 4:15:00 PM

Millennials and Generation Z are entering the workforce and changing it completely. Their wants and needs have a complete different focus to that of your older employees which means that the job descriptions that you used two years ago, have essentially become ineffective.

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Topics: Tips for hospitality managers, Tips for owners, HR for hospitality venues

How to create the perfect staff schedule for your restaurant

Posted by Ana Cvetkovic on Nov 29, 2018 9:30:00 AM

Mastering schedule creation is something that every successful restaurant manager needs to do, but the majority of them schedule entirely based on their gut feeling of what the business needs. If you use your ‘gut instinct’ to create your restaurant’s schedule, all of your implicit biases about the business and who should be working will come out in your scheduling, whether you realize it or not.

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Topics: Tips for hospitality managers, Tips for owners, HR for hospitality venues, Hospitality operations

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