We sat down with our friends at Sidekicker to learn more about how to use on-demand platforms to cost effectively scale, hire and improve overall, your short-term hospitality workforce. Thousands of businesses are already using the Sidekicker platform to hire on-demand workers to easily scale their workforce at the click of a button.
Imagine a way you can get all the hospitality training you need in one place. It may sound like a risky choice – with so many distractions available in an instant.
But, did you know that there are benefits of receiving your training online rather than face-to-face?
Online training is becoming increasingly popular, especially for the younger demographic. In the latest Global Shapers Survey of 25,000 young people from across the world, 77.8% of respondents reported having taken online courses in the past.
When you hire a new staff member for a role, there are a few initial steps that always happen. You conduct interviews with a number of potential candidates, whittle them down, and find your person. You get them in on their first day of work: they sign a contract, fill in a pay form, you show them around the venue.
Then, because they are already so experienced you encourage them to head straight out onto the floor. You know that your other staff members will help them out, and most people learn best while on the job - plus, it’s a busy night and you need all hands on deck.
However, there is a vital step that many managers and venue owners skip over to save time after hiring a new staff member, which in the long run cost them time, money and staff members.
One of Australia’s largest corporate hospitality groups, Solotel, was one of Typsy’s first corporate customers and has since been training its staff successfully with Typsy for 18 months.
Solotel operates 32 hospitality businesses across Sydney and Brisbane including iconic names such as Aria Sydney, Aria Brisbane, Golden Sheaf and Opera Bar. With more than 1,700 staff, the joint plan was to bake microlearning into Solotel’s operations and help train staff on a large scale.
When we think about the hospitality industry, what often comes to mind is the food, cocktails, hotels, bars and restaurants. But behind all that, what is hospitality, really?
Look up its definition and you’re reminded that hospitality is “the friendly and generous reception and entertainment of guests, visitors or strangers”.
Essentially, it’s the people who are at the root of the hospitality industry. It’s built on kindness, being hospitable to others and showing compassion. Without the people, the industry doesn’t exist.
Here at Typsy, we want to help fuel that and be that kind stranger who smiles at you, or the person who helps you when you need a hand. That’s why we’re supporting hospitality social enterprises with Buy one Give one.