Ruth Langley is a hospitality people specialist, training manager at Scarf and the Course Designer here at Typsy. She has worked in various restaurant and hotels, headed the operations team for a London event catering company and managed the training and marketing departments for a group of Melbourne event venues.
Some reports have placed the turnover rate for restaurant managers at over 45 percent. A shocking ratio for any industry. Taking a step back to the interview process is one of the keys to help select a closer fit and reduce turnover. Think about it; we actively target our customers, why not our employees and managers as well?
Straight To The Source is the brainchild of Australian food experts Tawnya Bahr and Lucy Allon, each of whom have over 20 years experience in the hospitality and restaurant industry, both back and front of house.
They create their food tours specifically with the hospitality professional in mind, filling a gap for hands-on professional development focused on understanding the provenance of the produce sourced by hospitality businesses.
We talked to them recently about their passion for Australian produce and why they advocate provenance and sustainability.