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5 essential qualities you need to look for when hiring servers

Posted by Daniela McVicker on Sep 20, 2018 11:30:00 AM
Servers are an essential element of your restaurant if you’re looking torwards building a great business that is focused on delivering exceptional customer experience . Despite the fact that a serving job doesn’t require any type of formal education, that does not mean that this type of job has low standards or expectations.

To you, as an employer, it is imperative to have a well-defined skill set that you look for in potential employees. This article will provide you with a list of qualities that any server needs to have, according to the common standards of the hospitality industry.

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Topics: HR for hospitality venues, Tips for hospitality managers, Hospitality career advice, Tips for owners, managers

6 tips to write your CV when you don't have hospitality experience

Posted by Warren Fowler on Aug 1, 2018 8:24:00 AM

The hospitality industry keeps growing for years and it offers a variety of exciting positions.

But what if you don’t have the much-needed hospitality skills? Can you get a job without any hospitality training, food service experience, and similar accomplishments?

The simple answer is: Yes, you can. In this post, we'll go through some tips to maximize your CV when you haven't got much hospitality experience.

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Topics: Tips for front of house, Tips for back of house, Hospitality career advice

How to network like a boss at the next hospitality event

Posted by Michael Bascetta on Jul 30, 2018 8:18:00 AM

There seems to be a slight discomfort in the hospitality world when the word ‘networking’ is mentioned. Although our jobs rely on interacting with humans, when we formalize it into a word with so much pre-tense, we tend to steer away from it.

You can call it a catch up, a gathering or anything in between if it makes you more comfortable, just don’t shy away from the fact that you are all meeting out of a mutual need to connect. 

To network is simply to interact. So, what could there be wrong with that? The benefits of networking can be endless, from meeting your next employee, employer or even business partner. The collective energy from being in an environment with like minded people trying to achieve similar outcomes will spur you on to step outside your comfort zone.

So here are some tips on how to network like a boss, come that next event: 

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Topics: Tips for front of house, Tips for back of house, Hospitality career advice

6 essential interview questions to ask your next hospitality manager

Posted by Mike Walmsley on Jun 29, 2018 8:06:00 AM

Some reports have placed the turnover rate for restaurant managers at over 45 percent. A shocking ratio for any industry. Taking a step back to the interview process is one of the keys to help select a closer fit and reduce turnover.  Think about it; we actively target our customers, why not our employees and managers as well?

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Topics: Hospitality interview, HR for hospitality venues, Hospitality career advice, Tips for owners

What you need to know about hospitality leadership programs

Posted by Andrea Aguilar on Jun 25, 2018 8:09:00 AM

Hospitality leadership programs are one of the most underrated and powerful ways to launch your career in this industry, however not many people know about these.

For people who have been working in the industry and are looking for a change or for growth, these programs are for you. If you are studying hospitality management with limited hands-on experience, these programs are also for you.

So, let's break it down and get you up to speed on what exactly hospitality leadership programs are and how you can get started. 

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Topics: Hospitality career advice, Hospitality schools

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