Some reports have placed the turnover rate for restaurant managers at over 45 percent. A shocking ratio for any industry. Taking a step back to the interview process is one of the keys to help select a closer fit and reduce turnover. Think about it; we actively target our customers, why not our employees and managers as well?
Hospitality leadership programs are one of the most underrated and powerful ways to launch your career in this industry, however not many people know about these.
For people who have been working in the industry and are looking for a change or for growth, these programs are for you. If you are studying hospitality management with limited hands-on experience, these programs are also for you.
So, let's break it down and get you up to speed on what exactly hospitality leadership programs are and how you can get started.
Restaurants don’t grow without growing and developing their employees. And for restaurant leaders, one of the most important jobs is to identify and develop the next wave of leadership in each area of their restaurant.
The challenge is in discerning when your employees are ready for more responsibility, and what qualities and signs to look for to assure you’re making a sound decision. Being unable to identify the right leadership qualities and character traits, managers often fall back on traditional ineffective parameters for promotion.
When you have career-related problems - the kind of problems that involve other people such as leadership issues, soft skill shortcomings, communication problems and decision making - you will need a mentor.
In our mentor sessions, you can join hospitality industry leaders as they give a behind the scenes tour of their careers.
This week we are pleased to announce the release of John Lawson's mentor session - Focusing on food for health.