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Welcome to the Typsy Blog

7 tips for setting up food delivery for your restaurant

Posted by Alexia Carr on Mar 13, 2019 3:00:00 PM
Delivery service seems to be the way of the future when it comes to the restaurant business. It's estimated that the number of customers expecting food delivery as a standard customer service option will grow by 12% in the next five years. Even if these estimates are generous, it's clear that it is a growing market that restaurant owners should be aware of.
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Topics: Tips for hospitality managers, Customer service, Tips for owners

How to make your hotel stand out from the crowd on Valentine's Day

Posted by Lynne Pratt on Feb 8, 2019 1:00:00 PM

Valentine’s Day offers hotels an excellent opportunity to increase bookings both for rooms, and tables in the hotel restaurant. In 2019 Valentine’s Day falls on a Thursday, so you can consider hosting events on the night as well a creating exclusive weekend packages. This allows you to appeal to those celebrating on the night and looking for a get-away afterward.

But, how you market your hotel, and the offers you create will play a large role in shaping how potential customers perceive your brand and venue.

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Topics: HR for hospitality venues, Tips for hospitality managers, Tips for front of house, Tips for back of house, Customer service, Tips for hoteliers

Allergen awareness in food service

Posted by Mike Walmsley on Jan 30, 2019 4:15:00 PM

For many, food allergies are a way of life and put considerable strain on their ability to go out for a meal with family and friends. To be clear, we often refer to things like food allergies and food intolerances, you should know the key difference. 

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Topics: HR for hospitality venues, Tips for hospitality managers, Tips for front of house, Tips for back of house, Customer service

New course: Food allergies with Shandee Chernow

Posted by Emily Marr on Jan 16, 2019 2:21:23 PM

As anyone who owns a cafe, restaurant or bar knows, food is often your main source of profit. Whether it's a smashed avocado on toast for breakfast or a burger for lunch, your customers love the food you have on offer.

But for some, the food you have on the menu may be appealing but could include some hidden enemies. Research estimates that up to 26 million people in the United States may have food allergies and with more than 170 foods reported to cause allergic reactions, you may often find yourself stumped to please everyone.

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Topics: Tips for front of house, Tips for back of house, Wellbeing for hospitality, Customer service, Hospitality trends, Typsy news

The “Showbiz” Approach to Hospitality

Posted by Roger Beaudoin on Dec 6, 2018 5:03:47 PM

Customers come into restaurants for many reasons - celebration, a break from work, family time, or possibly because no-one felt like cooking. But it’s not enough to simply seat the customer, take the order, deliver the food and bring the check.

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Topics: Tips for hospitality managers, Customer service, Tips for owners