<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=841010339352500&amp;ev=PageView&amp;noscript=1">

Welcome to the Typsy Blog

New course: The ethics of service with Jason James

Posted by Emily Tatti on May 4, 2017 9:38:04 AM

In some of our most recent course releases, we've talked about the technical aspects of server etiquette, but there's one thing we haven't covered yet – and that's the ethics of service, which is really one of the most important aspect of working in hospitality.  

When we say the ethics of service, we mean how you upsell to guests, how you deal with mistakes, how you support other servers, and how much work you put into your personal development.

In our latest course, Jason James, the general manager and operating partner of Odd Duck in Austin, Texas, will talk about how you should be providing service with pride and integrity.

You can watch his brief introduction to the course right now.   

 
 
 
 
 
1:02
 
 
 
1:02
 
 
 
 
 
 
 
 
 
 
Wistia video thumbnail - 170220_Jason_James_Promo
 

Thanks for reporting a problem. We'll attach technical data about this session to help us figure out the issue. Which of these best describes the problem?

Any other details or context?

Cancel
message
 
 
 
 
 
 
 


Odd Duck is a farm-to-table restaurant known for its commitment to locally sourced ingredients. It's also celebrated for the care it takes when helping guests deal with special dietary requirements. Jason has years of experience working in, and developing, ethically minded restaurants that customers return to, again and again. Don't believe us? Just take a look at Odd Duck’s amazing reviews on Facebook, Yelp and Google!

We recommend managers use this course to communicate strong hospitality values to their teams.

It’s also a great watch for servers who want to learn how to be authentic while still achieving their sales goals.

Browse the full list of video lessons below.   

 

Check out the full list of videos available by visiting Jason's instructor page. You can watch all of them  and everything else in our library  for free by entering your email address! 



You Might Also Like

Restaurant Server Training Etiquette.png

Restaurant Server Training:
Top 10 Etiquette Tip
s

How to read body language - Small .png

Body Language: How to Read it and How to Use It

What Customers Notice.png

The Things You Might Be Forgetting... But Customers Aren’t

Categories: Typsy news

Who are we?

 
Typsy takes you places

Receive regular blog updates