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Ivana Rnjak

Recent Posts

How to handle a food poisoning accusation

Posted by Ivana Rnjak on Oct 19, 2017 10:04:40 AM

There aren’t many things that will switch on the panic button for a hospitality venue owner as quickly as a food poisoning accusation.

A food poisoning accusation will put your reputation on the line, and may even jeopardize your entire business.

Handling such an accusation correctly is vital for the good of your business – and for the health and wellbeing of your customers!

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Categories: Operations, Tips for managers, Reputation management, Tips for owners

Quiz: What is your leadership style?

Posted by Ivana Rnjak on Sep 26, 2017 1:09:03 PM

As a leader in your restaurant, you have a pretty challenging gig. It's your job to make sure everything runs smoothly with your front and back of house so your customers stay happy.

But if someone asked you what your leadership style was, what would you say? What would other people say? It's time to put yourself to the test! 

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Categories: Tips for managers, Tips for owners, Quiz

New course: Kitchen leadership for executive chefs with Glenn Flood

Posted by Ivana Rnjak on Sep 20, 2017 9:55:20 AM

As an executive chef, cooking will be the easiest job you do. While your culinary skills allowed you to take your career to a leadership position, your managerial and business skills will now get a chance to really shine through.

You will have to exercise big picture thinking to ensure the restaurant remains profitable and your team is continuously developing.

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Categories: Typsy news

How to support employees with mental health issues

Posted by Ivana Rnjak on Sep 14, 2017 10:11:33 AM

Today is R U OK? Day.

R U OK? is an Australian suicide prevention charity that aims to inspire and empower meaningful connections between people, to create better support networks for everyone. R U OK? Day is an annual day of action, reminding everyone to check in with their friends, family and colleagues.

In 2014, research showed that hospitality is the second most stressful industry in Australia, while in 2015 research in China found the service industry to be more stressful than performing neurosurgery! Now more than ever it is vital that people in leadership roles in the hospitality industry prioritize employee wellbeing.

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Categories: HR, Tips for managers, Wellbeing, Tips for owners

Getting gluten free right – the Delhicious story

Posted by Ivana Rnjak on Sep 12, 2017 1:26:07 PM

Six months ago, chef Raman Nakul opened the doors to his restaurant, Delhicious. Serving a mix of traditional Indian and modern Western dishes across an all-day menu, Delhicious sets itself apart thanks to Coeliac Australia accreditation as a completely gluten free restaurant.

Raman and Delhicious have changed the game for gluten free cooking in the hospitality industry as the demand for gluten free options grows.

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Categories: Interview, Inspiration

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