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Glennise Pinili

Recent Posts

6 signs your staff training isn't working

Posted by Glennise Pinili on Nov 15, 2017 8:21:00 AM

Training staff is important in every hospitality business, regardless of its size, or the seniority of your staff. Although time consuming, it pays off when done right.

According to the Council of Hotel and Restaurant Trainers, hospitality businesses that spent 5% or more of their budget on training in 2015 experienced 23% less staff turnover.

On the flip side it can be frustrating when your staff training isn’t working; especially when results are poor and you’re investing valuable resources into it.

Don’t get disheartened though. Recognize these signs so you can restructure your training to better suit your staff and business.

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Categories: HR, Tips for managers, Training, Tips for owners

How to earn a Michelin star for your restaurant

Posted by Glennise Pinili on Oct 17, 2017 8:05:00 AM

When you hear ‘Michelin star restaurant’, you automatically think prestige, excellence and unbelievable food. For restaurants and chefs, it’s arguably one of the best awards to receive because of its timeless and global recognition.

It’s fascinating that Michelin star restaurants started as a genius PR exercise for the tire company of the same name. In 1900, French Michelin brothers Ándre and Édouard published the first Michelin Guide.

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Categories: Reputation management, Inspiration

23 inspiring hospitality experts to follow on Twitter

Posted by Glennise Pinili on Oct 10, 2017 8:50:00 AM

Social media moves quickly, and Twitter is no exception. To date it’s estimated that there are over 300 million monthly Twitter users in the world. Although tweets are only 140 characters long, it’s easy to get lost in the plethora of hashtags and updates happening every millisecond (literally).  

One of the thousands of topics people are tweeting about is the hospitality industry. Top chefs, food and restaurant publications, food journalists, hospitality consultants and food enthusiasts all have their Twitter say.

But who in the hospitality Twitter world should you follow? Last year, we put together a list of our favorite experts to follow, and now we’re doing it again! Here are our latest picks. Browse them by category and see if you like any.

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Categories: Social media, Typsy list

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