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Glennise Pinili

Recent Posts

Talking passionate restaurateurs with Eric Cacciatore of Restaurant Unstoppable

Posted by Glennise Pinili on Feb 5, 2018 8:27:00 AM

Imagine meeting all the awesome people who live and breathe hospitality day in and day out. The Restaurant Unstoppable podcast does exactly that, telling and sharing the stories of successful hospitality professionals while providing expert advice from people within the industry.

Its host and founder, Eric Cacciatore, is equally passionate about hospitality and it's this passion that drove him to create Restaurant Unstoppable in 2013. We spoke to him about his interesting podcast and the insights he's picked up about the hospitality industry. Here's his story. 

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Categories: Hospitality interview, Hospitality career advice

New: Typsy launches ‘Buy one Give one’ to support hospitality social enterprises

Posted by Glennise Pinili on Jan 30, 2018 8:09:00 AM

When we think about the hospitality industry, what often comes to mind is the food, cocktails, hotels, bars and restaurants. But behind all that, what is hospitality, really?

Look up its definition and you’re reminded that hospitality is “the friendly and generous reception and entertainment of guests, visitors or strangers”.

Essentially, it’s the people who are at the root of the hospitality industry. It’s built on kindness, being hospitable to others and showing compassion. Without the people, the industry doesn’t exist.

Here at Typsy, we want to help fuel that and be that kind stranger who smiles at you, or the person who helps you when you need a hand. That’s why we’re supporting hospitality social enterprises with Buy one Give one.

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Categories: Hospitality operations, Hospitality training, Product Features

Merry Christmas from Typsy

Posted by Glennise Pinili on Dec 21, 2017 7:31:00 AM

It's hard to believe that it's already that time of year again - frantic Christmas shopping, organizing where Christmas lunch will be and just celebrating festivities with plenty of food and the company of loved ones. 

As our Typsy team winds down for the year, we just wanted to wish and thank everyone - you our followers (we see you on social media!), our growing global Typsy community, our clients, students and partners, a happy Christmas and enjoyable holiday season. Your support is why we're thriving and pushing ourselves to deliver the goods. 

Looking back it's been a huge year for Typsy! 

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Categories: Typsy news

6 signs your staff training isn't working

Posted by Glennise Pinili on Nov 15, 2017 8:21:00 AM

Training staff is important in every hospitality business, regardless of its size, or the seniority of your staff. Although time consuming, it pays off when done right.

According to the Council of Hotel and Restaurant Trainers, hospitality businesses that spent 5% or more of their budget on training in 2015 experienced 23% less staff turnover.

On the flip side it can be frustrating when your staff training isn’t working; especially when results are poor and you’re investing valuable resources into it.

Don’t get disheartened though. Recognize these signs so you can restructure your training to better suit your staff and business.

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Categories: HR for hospitality venues, Tips for hospitality managers, Hospitality training, Tips for owners

How to earn a Michelin star for your restaurant

Posted by Glennise Pinili on Oct 17, 2017 8:05:00 AM

When you hear ‘Michelin star restaurant’, you automatically think prestige, excellence and unbelievable food. For restaurants and chefs, it’s arguably one of the best awards to receive because of its timeless and global recognition.

It’s fascinating that Michelin star restaurants started as a genius PR exercise for the tire company of the same name. In 1900, French Michelin brothers Ándre and Édouard published the first Michelin Guide.

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Categories: Reputation management, Hospitality inspiration

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