The tech wave has already transformed the hospitality industry in numerous ways, with app-based delivery services quickly muscling their way into the limelight. With everything from ribs to fried rice available at the touch of a button, it's become increasingly difficult to bring people into brick-and-mortar restaurants where incremental sales and trainer servers can increase check averages exponentially.
Rather than fighting against automation, eateries can use digital innovation to attract new customers, improve customer service and boost overall sales. Here’s how.